Marisol Montes

• Led small group instruction sessions tailored specifically to address diverse learning needs within the classroom population.
• Provided one-on-one support to students with physical, emotional, or behavioral challenges during classroom activities.
• Assisted in the development of functional life skills for students with intellectual and developmental disabilities.
• Documented student progress, obstacles and academic milestones for parents and faculty.
• Managed crisis situations effectively while maintaining a calm demeanor that minimized distractions from the educational process.
• Participated in professional development opportunities focused on special education best practices to enhance job-related knowledge and skills.

*Plan, create and/or teach scheduled activities for students

* Assist with covering site coordinator shift when out

*Assist parents with paperwork or translating

*Cultivated a positive environment by enforcing safety rules and guidelines during every activity session.

*Trained new staff members on company policies, procedures, and expectations to maintain consistent quality across all programs.

• Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Keyed in customer contacts and delivery dates to update details in company databases.
• Handled scheduling and managed timely and effective allocation of resources and calendars.
• Run bi-weekly payroll
• Created, organized and maintained employee personnel files to keep sensitive data secure.
• Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations

• Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Keyed in customer contacts and delivery dates to update details in company databases.
• Handled scheduling and managed timely and effective allocation of resources and calendars.
• Run bi-weekly payroll
• Created, organized and maintained employee personnel files to keep sensitive data secure.
• Maintained vehicle logs, records of cargo, or billing statements in accordance with regulations

• Scheduled and confirmed appointments.
• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
• Sorted incoming mail and directed to correct personnel each day.
• Answered phone calls, provided information to callers and connected callers to appropriate people.

• Answered and directed incoming calls using multi-line telephone system.
• Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
• Greeted visitors and verified reasons for visit and appointment information.
• Maintained front office cleanliness and organized supplies to increase productivity.
• Filing invoices.

• Updated patient and insurance data and input changes into company computer system.
• Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
• Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
• Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
• Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.