Marisol Hernandez

• Mentored new hires orientation continued learning & improvement.
• Led training sessions to enhance team and operation effectiveness.
• Observation and evaluation hands on training on PIV & safety proper ergonomics.
• Assessed trainee performance and provided constructive feedback regularly.
• Conducted needs assessments to determine training requirements and identified gaps in performance.

• Sorted incoming mail for efficient distribution.
• Operated sorting machines to streamline processing.
• Maintained a clean and organized workspace to enhance safety.

Cross train /return clerk.

-Processed all returns mail back to clients prepared documents with drivers to initiate returns in a timely manner.

-cross train /receiving.

Inspected every delivery with great attention. Correctly entered client job information and communicate with Customer service if any discrepancies regarding to mail.verified & kept record on incoming and outgoing shipments.

-cross train /QA

Conducted a one sweep review of each bin label and cross verify to the trays and mail class.collected bin 2 trays to be saved and mail properly into the correct scheme.

Cross train/ lead

- organized mail and placing to the correct machine for best qualification.transferring machine to process next step. Printing labels for each machine scheme.communicating with employees on theirs needs.

• Prepared products for shipment by accurately labeling and organizing items.
• Collaborated with team members to streamline packing and shipping workflows.
• Inspected packages for proper labeling prior to loading onto conveyor belts for shipment.