Marisol Deloa
Atwater
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Team Member
Yogolicious
02.2024 - 10.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted with inventory counts and stocking of merchandise.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
Hairstylist
Great Clips
08.2015 - 02.2020
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference about customer preferences and services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Receptionist Ophthalmologist
Dr. Harold L. Schick, MD
03.2013 - 08.2015
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Directed patients to exam rooms for initial evaluations and intake to aide physicians with carrying out efficient appointments.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
Chiropractic Receptionist
Malek Chiropractic & Wellness
05.2010 - 03.2013
- Completed patient referrals to other medical specialists.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Maintained current and accurate medical records for patients.
Receptionist Orthodontist
Western Dental & Orthodontics
02.2007 - 05.2010
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Set appointments and made follow-up calls.
- Verified patient insurance eligibility and benefits.
- Scheduled and confirmed patient appointments.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
Education
Sociology
Merced College
Merced, CA06.2004
Diploma - General Studies
Merced High School
Merced, CA05.2003
Skills
- Customer Consultation
- Outstanding Client Retention
- Relationship Building and Management
- Advanced Communication Skills
- Data Entry
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Team Member
Yogolicious
02.2024 - 10.2024
Hairstylist
Great Clips
08.2015 - 02.2020
Receptionist Ophthalmologist
Dr. Harold L. Schick, MD
03.2013 - 08.2015
Chiropractic Receptionist
Malek Chiropractic & Wellness
05.2010 - 03.2013
Receptionist Orthodontist
Western Dental & Orthodontics
02.2007 - 05.2010
Sociology
Merced College
Diploma - General Studies
Merced High School
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