Marisela Soto
Ontario
Summary
Dynamic professional with extensive experience at NLMUSD, excelling in team leadership and customer service. Proven ability to implement nutrition policies and maintain high standards of food safety. Skilled in employee onboarding and training, fostering a collaborative environment that enhances productivity and morale. Adept at multitasking and prioritizing tasks effectively.
Overview
12
12
years of professional experience
Work History
Nutrition Service Assistant
NLMUSD
Norwalk
11.2022 - Current
- Reviewed nutritional information for accuracy prior to distribution.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- Assisted in the training of new employees in food service operations.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Developed and implemented nutrition services policies and procedures.
- Ensured compliance with all applicable regulations related to food safety, sanitation, and health standards.
- Facilitated communication between departments concerning dietary issues.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Explained goals and expectations required of trainees.
- Supervised staff in the preparation, delivery, and serving of meals.
- Scheduled regular maintenance for kitchen equipment to ensure safe operation.
- Resolved customer complaints regarding food quality or service in a timely manner.
- Maintained records regarding inventory levels, production costs, meal counts.
Administrative Assistant
Fullerton College
Fullerton
10.2019 - 01.2021
- Major responsibilities include working remotely and assisting students over the phone with any CalWORKs-related issues or concerns.
- Review and process all ancillary requests and study hours for county workers.
- Handled incoming calls and directed callers to appropriate department or employee.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Greeted visitors and provided general information about the company.
- Scheduled appointments between clients and customers and internal staff members.
- Processed invoices for payment using accounting software applications.
OPERATIONAL ASSISTANT STORE MANAGER
Ross Dress for Less
Los Angeles
05.2013 - 11.2016
- Core duties were to oversee the running of this multimillion-dollar business through effective scheduling, overseeing a staff of up to 135 associates, and managing productivity through proper training and execution of daily business operations.
- Upheld high customer service standards through interaction with my clientele and training of associates, not only at the checkout, but throughout the store.
- Proficient in reading various business reports, and knowledgeable about HR standards regarding report handling and labor laws.
- I worked closely daily with not only my store manager, but also the district manager, to ensure the highest level of business expertise.
- Daily tasks include collaborating with the Sales Managers and Department Supervisors to proactively identify merchandise execution needs based on monthly set plans, and to develop action plans to support the completion of set execution.
- Contributed to improving productivity and morale by initiating systems for accountability, and by instituting effective training programs.
Education
Associate of Arts - Accounting
Fullerton College
Fullerton, CA06-2021
Skills
- Goal setting
- Schedule preparation
- Preventive Maintenance
- Business planning
- Time management abilities
- Adaptability and flexibility
- Reporting and documenting
- Work Planning and Prioritization
- Multitasking Abilities
- Employee onboarding
- Coaching and mentoring
- Teamwork
- Onboarding and orientation
- Record keeping
- Meal planning
- Customer service
- Team leadership
Languages
Spanish
Professional
Timeline
Nutrition Service Assistant
NLMUSD
11.2022 - Current
Administrative Assistant
Fullerton College
10.2019 - 01.2021
OPERATIONAL ASSISTANT STORE MANAGER
Ross Dress for Less
05.2013 - 11.2016
Associate of Arts - Accounting
Fullerton College