Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Marisela Sanchez

Los Angeles

Summary

Dynamic and detail-oriented professional with a strong work ethic, honed at LAUSD as a Food Service Worker. Proven ability to enhance service efficiency and customer satisfaction through effective communication and teamwork. Quick learner skilled in inventory control and problem-solving, consistently contributing to team goals and operational excellence.

Overview

28
28
years of professional experience

Work History

Food Service Worker

LAUSD
01.2008 - Current
  • Assisted in food preparation and assembly for daily service operations.
  • Maintained cleanliness of workstations, complying with safety and sanitation standards.
  • Supported front-line staff during peak service hours to ensure efficient meal delivery.
  • Learned proper use of kitchen equipment and tools for effective food preparation.
  • Collaborated with team members to streamline workflow and enhance service efficiency.
  • Adhered to food handling regulations, promoting safe food practices among peers.
  • Engaged in training sessions to understand menu items and dietary restrictions effectively.
  • Provided friendly customer service, addressing inquiries regarding menu options and ingredients.

Customer Service Representative

Polo Cleaners
03.2006 - 05.2008
  • Managed customer inquiries through phone, email, and chat channels, ensuring timely resolutions.
  • Developed training materials for new team members to enhance onboarding processes.
  • Implemented feedback systems to gather customer insights and improve service quality.
  • Mentored junior representatives, promoting best practices in customer interaction and problem-solving.
  • Analyzed customer service trends to identify areas for process improvement and efficiency gains.
  • Collaborated with cross-functional teams to address complex customer issues and enhance satisfaction levels.

Warehouse Worker

Takaokaya Usa
06.2000 - 01.2005
  • Maintained accurate inventory records using warehouse management systems.
  • Streamlined order processing by organizing stock for quick retrieval and fulfillment.
  • Trained new employees on safety protocols and operational procedures.
  • Inspected incoming shipments for quality assurance and compliance with specifications.

Warehouse Worker

Pillows of California
07.1997 - 04.1999
  • Ensured adherence to safety guidelines, reducing workplace incidents through proactive measures.
  • Collaborated with team members to meet tight deadlines and maintain productivity levels.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

Century High School
Los Angeles, CA
06-1992

Skills

  • Quick learner
  • Positive attitude
  • Multitasking
  • Customer service
  • Problem-solving
  • Strong communication skills
  • Attention to detail
  • Strong work ethic
  • Team oriented
  • Working quickly
  • Working with diverse people
  • Cross-functional teamwork
  • Inventory control

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Food Service Worker

LAUSD
01.2008 - Current

Customer Service Representative

Polo Cleaners
03.2006 - 05.2008

Warehouse Worker

Takaokaya Usa
06.2000 - 01.2005

Warehouse Worker

Pillows of California
07.1997 - 04.1999

Century High School

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Marisela Sanchez