MARISELA MARIN
Daly City
Summary
I’m a highly-enthusiastic Client Service professional with 4+ years of client interface experience. Skilled in both individual and team roles, with expertise in training and mentoring new staff on company objectives. Well-organized, flexible and computer-savvy. Im an associate known for having a positive attitude & being gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Instructional Aide
Spectrum Schools & Programs
09.2024 - 08.2025
- Supported classroom instruction by assisting with lesson plans and educational activities.
- Collaborated with teachers to implement individualized education plans for students.
- Monitored student progress and provided feedback to educators on learning outcomes.
- Facilitated small group activities to enhance student engagement and comprehension.
Manager (Seasonal)
BevMo! Beverages & More
11.2024 - 02.2025
- Coordinated inventory management processes to ensure product availability and optimize stock levels.
- Assisted in planning promotional events, enhancing customer engagement and driving sales.
- Streamlined administrative tasks, improving office efficiency and reducing response times.
- Supported team training initiatives, fostering skill development and knowledge sharing among staff.
Direct Support Provider
Arizona Department of Economic Security
02.2023 - 08.2024
- Managed medications according to physician instructions and agency protocols.
- Assisted clients with maintaining good personal hygiene.
- Assisted clients in completing activities of daily living.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
Manager of Business Development and Sales
People's Barbershop
06.2021 - 01.2023
- Presented and explained fees, clearly clarifying invoices and company policies.
- Personalized client experience, identifying unique needs and providing information and services to match.
- Collected deposits or payments and arranged for billing.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Participated in physical inventory counts to keep information accurate and current.
Client Service Representative
San Francisco SPCA
10.2018 - 03.2021
- Facilitated client inquiries, providing accurate information and support to enhance customer satisfaction.
- Managed appointment scheduling for clients, ensuring efficient use of resources and timely service delivery.
- Supported financial operations by assisting with budgeting, invoicing, and expense tracking tasks.
Education
Graduated - Cosmetology
Cinta Aveda Institute
San Francisco, CA12.2022
Skills
- Drawer Balancing
- Payment Processing
- Paperwork Coordination
- Inventory Control
- Scheduling
- Clerical Support
- Data Entry
- Documentation and Reporting
- Schedule Management
Accomplishments
- Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales
- Educated customers on products
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and clean
- Consistently maintained high customer satisfaction ratings.
Certification
CPR Certified
First Aid Certified
G-Tube Certified
Timeline
Manager (Seasonal)
BevMo! Beverages & More
11.2024 - 02.2025
Instructional Aide
Spectrum Schools & Programs
09.2024 - 08.2025
Direct Support Provider
Arizona Department of Economic Security
02.2023 - 08.2024
Manager of Business Development and Sales
People's Barbershop
06.2021 - 01.2023
Client Service Representative
San Francisco SPCA
10.2018 - 03.2021
Graduated - Cosmetology
Cinta Aveda Institute