Experienced ecommerce and customer service professional with a track record of improving customer satisfaction and team collaboration. Successfully led initiatives at UTM Bookstore to reduce order delays and enhance service quality. Skilled in staff supervision and client communication, consistently driving process improvements.
References upon request
11, Customer service, MS Office suite, Net Suite, Software for travel and reservations, Leadership, Organizational skills, Responsibility, Positive attitude, Attention to detail, Good communication, Interpersonal skills