Marisela Cruz
Bakersfield
Summary
Hardworking and passionate job seeker. Experienced with coordinating parts and managing inventory systems. Utilizes organizational skills to maintain accurate records and ensure timely procurement. Track record of effective communication with suppliers and internal teams to support operational efficiency. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Parts Coordinator
Caliber Collision
04.2021 - Current
- Complete tasks and ordered parts in a timely manner
- Established strong relationships with vendors, resulting in improved communication
- Close end of month with zero credits by being organized
- Maintain an updated spreadsheet of parts ETA to ensure parts are received in a timely manner.
- Developed a new system to improve and reduce the amount of warranty parts kept in the parts department
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Collaborated with service technicians to identify necessary parts for repairs, minimizing downtime.
- Handled day-to-day shipping and receiving
Parts Counter Person
North Bakersfield Toyota
03.2019 - 03.2020
- Ordered parts for customers and repair shops
- Researched vehicles and parts via physical catalogs and electronic means.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
Commercial Sales Manager
AutoZone
09.2014 - 03.2019
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Weekly inventory to ensure quantity on hand is accurate when assisting customers.
- Achieved sales targets consistently, demonstrating a strong commitment to company goals and objectives.
- Built store displays, planograms and kept price tags up to date.
Education
Associate of Arts - Business Office Administration
Bakersfield College
Bakersfield, CASkills
- Parts ordering
- Vendor relations
- Coordinating paperwork
- Organizational skills
- Email and phone communication
- Multitasking capacity
- Computer skills
- Invoice processing
- Inventory management
- Shipping and receiving
Timeline
Parts Coordinator
Caliber Collision
04.2021 - Current
Parts Counter Person
North Bakersfield Toyota
03.2019 - 03.2020
Commercial Sales Manager
AutoZone
09.2014 - 03.2019
Associate of Arts - Business Office Administration
Bakersfield College
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