Marisa Williams

• Greeted incoming patients and customers professionally and provided friendly, knowledgeable assistance.

office administrative duties such as; scheduling patients for appointments, promptly responding to emails and proficient in the booking software NEXTECH, taking payments and making sure the clinic is always clean and stocked with inventory

• Confirmed appointments, communicated with clients, and updated client records.
• Handled cash transactions and maintained sales and payments records accurately.
• Responded to inquiries from callers seeking information.
• Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
• Assisted with onboarding new patients and securing paperwork completion.

Knowledgable and received in clinic training in SkinCeuticals medical grade skincare products, Colorscience and FunctionLab

Efficient in Preparations for laser and injectable treatments; made sure patients have signed the proper consent forms, take baseline photos, cleanse patients skin and apply proper topical numbing cream prior to areas being treated.

Had training in clinic for Laser Hair Removal with the LightSheer Duet laser hair removal machine.

• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
• Explained menu items and suggested appropriate options for food allergy concerns
• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills and handle complimentary items
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business

• Educated client on pre-care and after-care methods, in order to ensure safe procedure and recovery.
• Greeted guests at front desk and engaged with clients while managing check-in process.
• Coordinated correspondence and scheduling between administration, employees and clients using the JaneApp calendaring software.
• Maintained office supplies by taking inventory and submitted orders for low-stock items.

• Worked for various employers as I traveled globally, including significant stints in Australia and New Zealand
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
• Supervised staff during shifts/ensured bartenders followed regulations and laws
• Monitored patrons consumptions
• Ensured all closing duties were performed
• Explained daily specials and beverage promotions to exceed daily sales goals