Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Marisa Scartozzi

Brossard,QC

Summary

Experienced and dedicated waitress with several years in high-volume, fast-paced restaurant environments. Known for delivering exceptional service with professionalism, warmth, and efficiency. Skilled in anticipating guest needs, managing multiple tables, and maintaining composure under pressure. Eager to bring strong hospitality instincts, and a passion for excellence to a top-tier restaurant team.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cocktail Waitress

Playgound
Kahnawake, QC
01.2025 - Current
  • Delivered high-quality and efficient service in a competitive, fast-paced casino environment.
  • Served both food and beverages with accuracy and speed, consistently meeting performance expectations.
  • Attentively catered to customer needs, customizing service based on client status and preferences.
  • Maintained composure under pressure and contributed to an upscale guest experience through detail-oriented service.

Bartender

Lucille's Oyster Bar
Brossard, QC
07.2022 - 01.2025
  • Built customer loyalty through personalized drink service.
  • Maintained bar cleanliness and inventory.
  • Mastered cocktail recipes and provided prompt service.

Hostess/Barista

The Breakfast Club/Piazza Pazza
Brossard, QC
06.2019 - 09.2025
  • Delivered high-volume service in a 300-seat restaurant.
  • Managed orders and transactions with accuracy.
  • Supported team efforts to improve service speed and customer satisfaction.

Administrative Assistant

Shriner's Hospital For Childen
Montreal, Quebec
09.2022 - 01.2025
  • Managed patient referrals and bookings, ensuring efficient scheduling and wait times.
  • Collaborated with nursing staff to address patient needs.
  • Registered patients and arranged follow-up appointments, improving patient flow.
  • Contributed to improved satisfaction ratings through strong organizational skills.

Hotel Front Desk Clerk

Le Méridien Versailles Hotel
Montreal, QC
06.2022 - 09.2025
  • Handled check-in/check-out processes and guest inquiries.
  • Resolved guest complaints using effective communication.
  • Organized front desk operations for improved efficiency.

Education

Bachelor of Commerce - International Business

Concordia University
Montreal, None

High School Diploma -

Portsmouth Abbey
Rhode Island, USA
05-2022

High School Diploma -

Centennial Regional HighSchool
Greenfield Park, QC
06-2020

Skills

  • Communication skills
  • Personalized service
  • Efficiency and multitasking

Certification

  • Real Estate Agent License (in progress)
    Collège Immobilier, Montréal
    Jan 2024 – Present

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Timeline

Cocktail Waitress

Playgound
01.2025 - Current

Administrative Assistant

Shriner's Hospital For Childen
09.2022 - 01.2025

Bartender

Lucille's Oyster Bar
07.2022 - 01.2025

Hotel Front Desk Clerk

Le Méridien Versailles Hotel
06.2022 - 09.2025

Hostess/Barista

The Breakfast Club/Piazza Pazza
06.2019 - 09.2025

Bachelor of Commerce - International Business

Concordia University

High School Diploma -

Portsmouth Abbey

High School Diploma -

Centennial Regional HighSchool

Similar Profiles

CREATE PROFILE
Marisa Scartozzi