Marisa salutan
Santa Maria
Summary
Compassionate professional with 26 years of experience in the dental field, specializing in patient education and customer service. Proven ability to coordinate appointments and create a welcoming environment that enhances customer satisfaction. Fast learner with a strong commitment to excellence in all tasks undertaken. Seeking local opportunities to leverage extensive skills in a new setting.
Overview
18
18
years of professional experience
Work History
Lead Registered dental assistant
Dr. Ghassan Aro
San Luis Obispo
10.2013 - Current
- Assisted in chairside procedures to support dental treatment efficiency.
- Organized and prepared instruments for dental procedures, ensuring readiness for efficient patient care.
- Educated patients on oral hygiene practices and post-treatment care.
- Managed patient records and ensured confidentiality of sensitive information.
- Coordinated patient appointments and managed scheduling system to optimize clinic operations.
- Trained new staff on office protocols and clinical procedures.
- Ensured compliance with health regulations and infection control standards.
- Collaborated with the dental team to optimize workflow and patient care.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
- Escorted patients to exam rooms and engaged in friendly conversation to ease anxiety before cleanings and procedures.
- Performed basic laboratory procedures such as taking impressions, pouring models and fabricating custom trays.
- Sterilized instruments and equipment between uses according to OSHA standards.
Cashier/ stocker
sav on
Santa Maria
03.2008 - 06.2011
- Handled cash, credit, and debit transactions using point-of-sale systems securely.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Assisted customers with product inquiries and provided exceptional service support.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness and organization of the checkout area throughout shifts.
Education
GED -
Santa Maria High
Santa Maria 06-1994
Skills
- Dental procedure assistance
- Chairside assistance
- Dental radiography
- Infection control
- OSHA regulations
- HIPAA compliance
- Patient education
- Patient care management
- Appointment scheduling
- Record management
- Workflow optimization
- Attention to detail
- Customer service
Timeline
Lead Registered dental assistant
Dr. Ghassan Aro
10.2013 - Current
Cashier/ stocker
sav on
03.2008 - 06.2011
GED -
Santa Maria High