Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Marisa Roberts

Hesperia

Summary

Accomplished Human Resource District Leader and Store Leader at Food4Less/FoodsCo, adept in staff development and strategic planning. Spearheaded operational improvements and enhanced district performance through data-driven strategies, achieving high productivity metrics. Excelled in building effective teams and fostering a competitive, results-driven culture. Skilled in problem-solving and communication, consistently prioritized exceptional service and community engagement.

Overview

13
13
years of professional experience

Work History

Human Resource District Leader

Food4Less/FoodsCo
01.2018 - Current
  • Train and guide store leaders and team members to achieve high productivity and performance metrics.
  • Support the Kroger Leadership Model in developing effective store teams and leadership.
  • Initiate ongoing collaboration among HR specialists and HR leaders through cross-functional metrics focused on shared goals.
  • Developed strategic plans to guide long-term vision-setting and operational improvements within the districts.
  • Supported the hiring process, ensuring a diverse and qualified team had the resources to hire.
  • Ensured compliance with state regulations, maintaining accurate records, reporting, and documentation as required.
  • Assisted in recruiting, hiring and training of team members.
  • Enhanced district performance by implementing data-driven strategies and streamlining processes.

Store Leader

Food4Less/FoodsCo
06.2012 - 01.2018
  • Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
  • Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
  • Developed strong customer relationships by delivering exceptional service and personalized attention.
  • Controlled costs consistently to effectively eliminate waste and increase profits.
  • Participated in community events to cultivate a sense of belonging and support amongst our team members and the customers we serve.

Education

Certificate - SHRM Essentials of Human Resources

Society For Human Resource Mnagement
03-2023

Certificate - Food Industry Executive Program

University of Southern California
Los Angeles, CA
09-2018

Retail Management Certificate Program - WAFC

Cerritos College
Norwalk, CA
03-2018

Skills

  • Staff development
  • Teamwork and collaboration
  • Time management and strategic planning
  • Excellent verbal and written communication
  • Problem-solving abilities
  • Multitasking
  • Organizational skills
  • Decision-making
  • Effective leader

Accomplishments

Received the TWIG (Top Women in Grocery) award in 2016 representing Food4Less.

Affiliations

  • EDGE ARG since 2013
  • District and Division Cultural Council since 2014

Timeline

Human Resource District Leader

Food4Less/FoodsCo
01.2018 - Current

Store Leader

Food4Less/FoodsCo
06.2012 - 01.2018

Certificate - SHRM Essentials of Human Resources

Society For Human Resource Mnagement

Certificate - Food Industry Executive Program

University of Southern California

Retail Management Certificate Program - WAFC

Cerritos College

Similar Profiles

CREATE PROFILE
Marisa Roberts