Marisa Ribb
Redding
Summary
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in a customer service role.
Overview
12
12
years of professional experience
Work History
Marketing/Sales Representative
Monat Global Inc.
02.2020 - Current
- Increased client base by proactively reaching out to potential customers.
- Developed strong relationships with clients for enhanced customer loyalty.
- Enhanced customer satisfaction by providing personalized service.
- Trained new team members to enhance overall team performance.
- Expanded customer base through cold calling, networking, and relationship building.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Built relationships with customers and community to promote long term business growth.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Teacher's Assistant
Early Foundations Children's Academy
08.2014 - 08.2019
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Encouraged children to interact with each other and participate in group activities.
- Communicated with parents to inform about child's progress and classroom behavior.
- Prepared for lessons by gathering educational materials and setting up equipment.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Organized snack time and nap hours.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Enforced rules and instructions to maintain discipline.
Server
Cicada Cantina
02.2013 - 12.2013
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Liberal Studies/Teaching Prep - Teaching
Shasta College
Redding, CA05-2019
Skills
- Product knowledge
- Market research
- Negotiation skills
- Closing sales
- Networking skills
- Upselling techniques
- Customer loyalty
- Cash handling
- Team collaboration
- Table bussing
- Communication skills
- Banquet coordination
- Problem solving
- Multitasking and organization
- POS operation
- Buffet setup and takedown
Timeline
Marketing/Sales Representative
Monat Global Inc.
02.2020 - Current
Teacher's Assistant
Early Foundations Children's Academy
08.2014 - 08.2019
Server
Cicada Cantina
02.2013 - 12.2013
Liberal Studies/Teaching Prep - Teaching
Shasta College
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