Marisa Martinez
Ontario
Summary
Motivated and structured student with a great work ethic and relentless dedication. Experienced with 2 years of customer service and works well in stressful, fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Shakey's Pizza Parlor
Chino
01.2023 - 03.2023
- Delivered prompt and attentive service to enhance customer dining experiences.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Resolved customer complaints effectively, ensuring satisfaction and retention.
Warehouse Worker
Amazon
Eastvale
02.2023 - 05.2023
- Assisted in packaging and labeling of products for shipment.
- Operated scanners, computers, and other equipment to track orders.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Maintained a clean and organized work area to ensure safety.
- Monitored product quality, reporting problems to mitigate safety issues and improve processes.
Team Member
Taco Bell
Ontario
03.2023 - 11.2024
- Supported management in implementing process improvements to enhance efficiency in food preparation.
- Trained new team members on proper meat and vegetable preparation techniques.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Issued receipts, refunds, credits or change due to customers.
- Counted and balanced cashier drawers.
Warehouse Worker
VF Warehouse
Chino
09.2025 - Current
- Worked efficiently under pressure during peak hours of operation.
- Loaded and unloaded pallets from trucks using a pallet jack.
- Assembled finished product for shipment by packing, crating, loading and securing items.
- Inspected packages for proper labeling prior to loading onto conveyor belts for shipment.
- Organized warehouse inventory by item, type, size or product code.
Education
High School Diploma -
Ontario High School
Ontario, CA05-2022
Some College (No Degree) - Business Communication
University of Washington
Seattle, WASome College (No Degree) - Computer Networking
Coursera
Some College (No Degree) - Social Media Marketing
Coursera
Skills
- Fluent in Spanish
- Business communication
- Media marketing
- Microsoft Excel
- Professional demeanor
- Customer service
- Picking and packing
- Prep work
- Inventory management
- Reliable and trustworthy
- Professional attitude
- Food safety knowledge
- Problem solving
Languages
English
Full Professional
Spanish
Professional
Certification
- Food Handlers Certifications
- Social Media Marketing Meta Certificate
- Microsoft Excel Certificate
Affiliations
Social Media Managing, Student, Traveler
Timeline
Warehouse Worker
VF Warehouse
09.2025 - Current
Team Member
Taco Bell
03.2023 - 11.2024
Warehouse Worker
Amazon
02.2023 - 05.2023
Server
Shakey's Pizza Parlor
01.2023 - 03.2023
High School Diploma -
Ontario High School
Some College (No Degree) - Business Communication
University of Washington
Some College (No Degree) - Computer Networking
Coursera
Some College (No Degree) - Social Media Marketing
Coursera