Marisa Hammer
Foster City
Summary
Dedicated esthetician with a strong emphasis on skin health and beauty treatments, consistently delivering exceptional results tailored to evolving client needs. Recognized for reliability and effective communication, fostering a collaborative environment that enhances client satisfaction. Expertise in facial treatments, skincare analysis, and personalized product recommendations ensures a holistic approach to beauty care. Committed to staying updated on industry trends to provide clients with optimal service and outcomes.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Wax Specialist (Red Level)
European Wax Center
Redwood City, CA
05.2021 - 12.2025
- Performed various waxing treatments for EWC guests, prioritizing speed and consistency in service quality.
- Executed 15-minute Brazilian waxing services with precision and care.
- Delivered informative sessions to guests to enhance understanding of EWC products and services.
- Engaged with guests to establish and uphold professional relationships, ensuring a welcoming environment.
- Executed sanitation and appearance protocols in accordance with legal requirements and EWC guidelines.
Esthetician
Massage Envy
San Mateo, CA
10.2019 - 01.2021
- Delivered personalized skincare services, including facials, back facials, massages, chemical peels, and microdermabrasion, to enhance client satisfaction.
- Demonstrated expertise in skin care by educating guests on procedures and product usage, focusing on Obagi, Jan Marini, and PCA Skin.
- Enhanced clients' skin appearance through targeted spa treatments and personalized home care regimens.
- Engaged customers in retail product offerings and recommended service upgrades to drive sales growth.
- Implemented rigorous sanitation and sterilization protocols to ensure safety and hygiene within the spa environment.
Barista
Starbucks
Foster City, CA
09.2014 - 02.2022
- Provided in-depth descriptions of menu offerings, guiding customers in their selections.
- Processed and managed customer payments efficiently.
- Crafted and served a variety of hot and cold beverages, including coffee, espresso drinks, blended coffees, and teas.
- Executed training sessions on the proper use of retail equipment, focusing on espresso machines, to ensure staff competency and customer satisfaction.
- Executed thorough cleaning and sanitization of work areas, utensils, and equipment.
- Recognized as Partner of the Quarter for exceptional collaboration and performance in 2018.
Shift Supervisor
Jamba Juice
Foster City, CA
01.2013 - 09.2014
- Achieved accurate cash counts and timely bank deposits to enhance financial integrity.
- Oversaw food preparation processes to maintain high standards of quality and presentation. Guided team members in portion control and food aesthetics. Championed best practices in food preparation to enhance customer satisfaction.
- Coordinated food and beverage deliveries by checking contents for quality and quantity. Verified delivery accuracy to support operational efficiency.
- Managed customer feedback to enhance food quality, service standards, and overall guest accommodations.
- Conducted regular inspections to verify compliance with health and fire regulations related to food preparation and serving.
Education
Esthetics
San Francisco Institute of Esthetics And Cosmetology (SFIEC)
San Francisco, CA02.2019
Certification
- Advanced Brow Waxing : Completed a seated eyebrow service including consultation within 30 min
- Brazilian Certified : Completed a Brazilian service within 45 min including consultation
- Makeup Artistry : Completed a full-face makeup application within 45 minutes
- Bio-Therapeutic : Accomplished the use of electric modalities such as BT-MICRO , BT-LED , BT-Microdermabrasion, BT-Sonic, BT-Analyze , and BT-Vision
- Barbicide : Understands the role of infection control
Timeline
Wax Specialist (Red Level)
European Wax Center
05.2021 - 12.2025
Esthetician
Massage Envy
10.2019 - 01.2021
Barista
Starbucks
09.2014 - 02.2022
Shift Supervisor
Jamba Juice
01.2013 - 09.2014
Esthetics
San Francisco Institute of Esthetics And Cosmetology (SFIEC)