Marion Wakeham
Winnipeg,MB
Summary
Dynamic leader with a proven track record at Women's Loving Care Network, adept in strategic planning and relationship building. Excelled in enhancing operational efficiencies and fostering community engagement, achieving significant milestones. Skilled in public speaking and program management, I drive organizational success through innovative strategies and effective team collaboration.
Overview
51
51
years of professional experience
Work History
Executive Director
Women's Loving Care Network
10.2017 - Current
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Increased organizational efficiency by streamlining processes and implementing new systems.
- Presented regularly at conferences or industry events showcasing the accomplishments of the organization.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Branch Manager
Knowledge First Financial
12.1990 - 12.2020
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Maintained friendly and professional customer interactions.
- Complied with regulatory guidelines and requirements.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Business Consultant
Business Development Bank
08.1989 - 11.1990
- Developed complete business plans and operational strategies for new and existing business.
- Led process improvement initiatives that resulted in streamlined workflows and increased overall efficiency within the organization.
- Enhanced team productivity by providing guidance on effective time management and prioritization techniques.
- Identified growth opportunities for clients by conducting thorough financial and risk assessments.
- Streamlined operational processes with the integration of innovative technologies, reducing overall costs.
- Increased client satisfaction by implementing tailored solutions for their unique business needs.
- Mentored junior consultants, fostering professional development and sharing industry expertise.
- Developed business strategies by conducting comprehensive market research and competitor analysis.
- Educated staff on organizational mission and goals to help employees achieve success.
Restaurant Manager
McDonald's
05.1974 - 07.1989
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Motivated staff to perform at peak efficiency and quality.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Skills
- Community engagement
- Program management
- Strategic planning
- Project management
- Relationship building
- Public speaking
Timeline
Executive Director
Women's Loving Care Network
10.2017 - Current
Branch Manager
Knowledge First Financial
12.1990 - 12.2020
Business Consultant
Business Development Bank
08.1989 - 11.1990
Restaurant Manager
McDonald's
05.1974 - 07.1989
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