Experienced leader with a hands-on approach in managing service staff, providing training, development, and performance management. Analyzes service performance to identify and implement improvements, ensuring high-quality service delivery. Oversees adherence to standards and timeliness of services. Skilled in resource allocation within budget. Committed to regulatory compliance, industry standards, and risk management. Adaptable, creative, and results-oriented. Proactive problem solver dedicated to advancing organizational goals.
Burndy Certified Technician -March 2017
Greenlee Technician, Greenlee textron - April 2017