Intuitive Beauty Advisor with comprehensive understanding of customer needs and sales strategies for client base growth and retention. Innovative designer with talent for creating unique looks that inspire customer confidence. Well-qualified beauty advisor familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Hi, I’m
Marion Chuba
Vancouver,BC
Summary
Overview
9
years of professional experience
1
Certification
Work History
Craft Beer Market
Hostess/Server
02.2019 - Current
Job overview
- Seating guests and managing seating chart
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitoring restaurant activity to determine seating and dining flow
- Memorizing details of daily specials and familiarizing guests with menu and the daily specials
- Accurately recording food and drink orders
- Running multi course meals and tallying bills
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Shoppers Drugmart, Beauty
Advisor/Makeup artist
03.2018 - 02.2022
Job overview
- Demonstrating Makeup techniques
- Enhancing client features using different makeup products for different occasions
- Cross and upselling beauty products
- Identifying customers needs and recommending effective skin care and makeup products for their specific skin concerns.
- Explaining how to use different skincare and beauty tools
- Managing transactions with clients using cash registers
- Trained new and existing employees on customer service best practices to improve overall customer handling skills.
- Promoted customer loyalty programs to increase customer retention and repeat purchases.
- Built and maintained relationships with clients to provide ongoing support.
Morphe
Makeup Artist
02.2019 - 07.2021
Job overview
- Enhancing client features using makeup products
- Managing transactions with clients using cash registers
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Demonstrated and explained use of different beauty products to educate customers.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
- Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
Old Navy
Sales Associate
08.2017 - 01.2019
Job overview
- Problem-solving with customer to ensure satisfaction
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Completing any other necessary tasks as required
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Tim Hortons
Cashier/CustomerService
10.2014 - 07.2017
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Upsold additional products and services to customers, increasing revenue.
Education
Blanche MacdonaldVancouver, BC
Global Esthetics Diploma from Esthetics And Nail Care Technology
05.2023
University Overview
- 3.9 GPA
Macewan University
diploma from Social
2021
University Overview
Camrose Composite High School
2017
University Overview
Our Lady of Lourdes
2014
University Overview
Skills
- Patron Support
- Performance Improvement
- Monetary Transactions
- Multi-Line Telephone Systems
- Seating Assignment Preparation
- Guest Satisfaction
- Wheelchair Support
- Billing and Payment Processing
- Mobile Order Management
- Phone Inquiries
- Service Prioritization
- Guest Experience Management
Accomplishments
Accomplishments
- First Aid and CPR (Level C)
- Job Safety Training
- Food Safety Training
- CERTIFICATES
- High School Diploma
- Proserve
Certification
- ServSafe
- Licensed esthetician
- dermalogica certified training
Additional Information
Additional Information
I am dedicated to everything I do, I am a fast learner, and I strive to be the best at everything I do. I am very hardworking and can easily adapt to every environment I am in; thus, I believe this makes me a great asset to your company.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Timeline
Hostess/Server
Craft Beer Market
02.2019 - Current
Makeup Artist
Morphe
02.2019 - 07.2021
Advisor/Makeup artist
Shoppers Drugmart, Beauty
03.2018 - 02.2022
Sales Associate
Old Navy
08.2017 - 01.2019
Cashier/CustomerService
Tim Hortons
10.2014 - 07.2017
Blanche Macdonald
Global Esthetics Diploma from Esthetics And Nail Care Technology
Macewan University
diploma from Social
Camrose Composite High School
Our Lady of Lourdes
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