Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARIO YI

North York,ON

Summary

Hardworking employee enthusiastic about learning customer service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Cook/Cashier

Thai Express
09.2019 - 04.2020

Streamlined kitchen operations with effective communication and collaboration among team members.

  • Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Collaborated with management team to develop new menu items based on customer feedback and preferences

Logistics Coordinator

Zhaofeng Logistics
08.2022 - 09.2023

Assisted clients with activities of daily living, promoting independence and quality of life.

  • Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
  • Provided regular updates to customers regarding status of their shipments.
  • Booked shipments online and over phone, ensuring timely delivery and customer satisfaction.

Education

Bachelor of Arts - Economics

Brock University
St. Catharines, ON
07.2022

Skills

  • Contamination Prevention
  • Strong Attention to Safe Food Handling Procedures
  • Customer Service
  • Effective Planner
  • Shipment Tracking
  • Transportation Planning
  • Sales Support

Timeline

Logistics Coordinator

Zhaofeng Logistics
08.2022 - 09.2023

Cook/Cashier

Thai Express
09.2019 - 04.2020

Bachelor of Arts - Economics

Brock University
MARIO YI