Mario Villella

As the founder and owner of Solutions Neo Drains Company, I have established and operated a business specializing in comprehensive drain cleaning services, camera inspection, and high pressure cleaning. Leveraging my expertise and entrepreneurial spirit, I have built a brand known for exceptional service and customer satisfaction. Key responsibilities and achievements include:

• Business Development: Founded and developed Solutions Neo Drains Cleaning Company from inception, including business planning, market research.
• Service Excellence: Maintain a high standard of service excellence by personally handling complex drain cleaning projects, ensuring compliance with industry standards and safety regulations.
• Customer Relations: Cultivate strong client relationships through effective communication, transparency, and responsiveness to client needs. Achieved a high rate of repeat business and positive referrals.
• Financial Management: Manage budgeting, invoicing, and financial reporting to optimize profitability and ensure sustainable growth.
• Innovation and Adaptability: Keep on a level of industry trends and technological advancements to continuously improve service offerings and operational efficiency.

Through my entrepreneurial journey with Solutions Neo Drains Cleaning Company, I have demonstrated strategic vision, leadership, and a passion for delivering outstanding service. I am eager to leverage my experience and skills to contribute to a dynamic organization committed to excellence in the plumbing and drainage industry.

As an apprentice plumber, I have gained hands-on experience in providing exceptional service to residential and commercial clients. Working under the supervision of licensed plumbers, I have sharpened my skills in diagnosing plumbing issues, repairing fixtures, and installing new plumbing systems. My responsibilities include:

• Assisting in the repair and maintenance of plumbing systems, including pipes, fixtures, and water heaters.
• Performing inspections to identify plumbing issues and propose effective solutions.
• Collaborating with team members to ensure projects are completed on schedule and within budget.
• Following safety protocols and regulations to maintain a safe work environment.
• Providing excellent customer service by addressing client concerns and ensuring satisfaction with completed work.

Doing many tasks as an apprentice plumber

• Cutting cast iron pipe to size
• Cutting rods to size
• Bringing right material to plumber
• Putting fire protection on all joints of piping
• Cutting copper water lines to size

• Minimized damage to luggage and cargo by adhering to proper handling procedures at all times.
• Reduced flight delays by consistently maintaining punctual baggage handling and cargo loading processes.
• Cleaned airplanes between flights, sanitized lavatories, and seat trays as per company specifications.
• Upheld strict adherence to FAA regulations and safety protocols during all aspects of ramp agent duties.Loading and unloading of aircrafts.
• Pushing aircrafts with the pushback.
• obtained Red Pass/DA.

• Vacuumed, cleaned and sanitized vehicles between customers.
• Mapped efficient routes with minimal disruption to passengers or schedules.
• Calculated bills, issued receipts and accepted payments.
• store passenger items with care and concern to avoid damage or displeasure with handling.
• Transporting clients from destination to destination.
• Ensuring customer satisfaction and safety.

Ristorante Marellino • Waltham, MA (U.S.A)

Ristorante La Madusa • Montreal, QC

Il Fornetto Restaurant • Lachine, QC

• Maintained clean and organized dining areas fo optimal guest experience.
• Cultivated warm relationships with regular customers.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Answered customers' questions, recommended items, and recorded order information.
• Opening and closing the restaurant.
• Taking inventory and stocking entire bar area on a weekly basis.
• Training new employees.
• Handling cash

• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
• Prepared meals efficiently under time constraints for timely service during peak hours.
• Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
• Practicing teamwork alongside a large staff