Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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MARIO TAYLOR

Brooklyn

Summary

Dedicated and safety-conscious aviation ground support professional with extensive ramp and cabin service experience. Proven ability to operate specialized airport equipment including FMC, belt loaders, transporters, and tugs. Skilled in handling irregular operations (IROP), rerouting, and maintaining turnaround efficiency under high-pressure environments. Committed to ensuring smooth and timely aircraft operations through teamwork, precision, and compliance with safety standards.

Overview

3
3
years of professional experience

Work History

Cabin Service Agent

Delta Airlines
05.2024 - Current
  • Provide cleaning and preparation services for aircraft cabins, ensuring Delta’s high standards for safety and customer satisfaction.
  • Collaborate with ramp and operations staff to maintain timely flight schedules.
  • Support overall turnaround efforts and maintain equipment and supply inventory.

Ramp Agent

Alliance Ground International (AGI)
12.2022 - 05.2024
  • Operated FMC, belt loaders, transporters, and tugs to support ramp operations.
  • Participated in rerouting and IROP procedures to assist with irregular operations and minimize passenger disruption.
  • Conducted pre-flight inspections and aircraft servicing, ensuring all safety protocols were met.
  • Maintained a clean, hazard-free ramp environment to support on-time performance.
  • Assisted in loading and unloading cargo and luggage for quick aircraft turnaround.

Ramp Personnel

UPS
08.2022 - 10.2022
  • Ensured safe baggage handling and reduced turnaround time through efficient operations.
  • Performed safety inspections and collaborated with ground crews for timely departures.

Education

Diploma - Construction Technology

Portmore HEART Academy
12.1993

NVQ-J - General Construction Levels 1, 2 & 3

Portmore HEART Academy
12.2005

Skills

  • FMC
  • Belt Loader
  • Transporter & Tug Operation
  • IROP/Reroute/Department Coordination
  • Ramp & Cabin Services
  • Aircraft Turnaround Operations
  • Safety & Compliance Enforcement
  • Strong Verbal/Written Communication
  • Leadership & Supervisory Skills
  • AutoCAD & Technical Drawing
  • Attention to Detail & Accuracy

Personal Information

Hobbies: Football, Basketball, Chess, Music

Languages

English
Native or Bilingual

Timeline

Cabin Service Agent

Delta Airlines
05.2024 - Current

Ramp Agent

Alliance Ground International (AGI)
12.2022 - 05.2024

Ramp Personnel

UPS
08.2022 - 10.2022

NVQ-J - General Construction Levels 1, 2 & 3

Portmore HEART Academy

Diploma - Construction Technology

Portmore HEART Academy
MARIO TAYLOR