Mario Silva Gonzales
Santa Maria
Summary
Dynamic sales professional with a proven track record at Polo Ralph Lauren Factory Store, excelling in customer service and teamwork. Recognized for enhancing the shopping experience and achieving sales targets. Strong problem-solving abilities contribute to operational efficiency and team success. Adaptable and committed to continuous improvement.
Overview
6
6
years of professional experience
Work History
Sales Associate
Polo Ralph Lauren Factory Store
04.2023 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained visual merchandising standards to promote brand identity and maximize sales.
- Processed transactions accurately, ensuring seamless checkout operations for customers.
- Collaborated with team members to achieve daily sales targets and improve store performance.
- Trained new associates on customer service protocols and operational procedures.
Pacsun
Assistant Store Manager
09.2021 - 08.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Wendys
Crew Member
09.2019 - 04.2021
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
Architecture
Cuesta College
San Luis Obispo, CA06-2028
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Polo Ralph Lauren Factory Store
04.2023 - Current
Pacsun
Assistant Store Manager
09.2021 - 08.2023
Wendys
Crew Member
09.2019 - 04.2021
Architecture
Cuesta College
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