Mario Roefaro

Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with organizational goals and objectives.

• Collaborated with other departments to align training programs with organizational goals and objectives.
• Improved employee retention rates by creating engaging and interactive learning materials.
• Evaluated effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
• Monitored and evaluated training performance to determine quality and cohesiveness.
• Trained new hires to perform cross-training exercises with experienced workers.
• Reduced onboarding time for new hires through development of effective orientation modules.
• Managed new employee orientation training process for more than 40 employees from my start date.

• Spearheaded strategic planning efforts that led to increased market share and long-term business growth.
• Utilized CRM software to maintain detailed files of company personnel and client accounts.
• Implemented inventory controls and standardized ordering procedures, decreasing expenditures 60%.
• Improved sales team performance by implementing effective training programs and providing regular feedback.
• Optimized internal communication channels, fostering a positive atmosphere of collaboration among team members.
• Completed bi-weekly payroll for 10+ employees.
• Championed continuous improvement initiatives within their organization, driving innovation across all aspects of operations.
• Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
• Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Completed point of sale opening and closing procedures.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Reduced operational risks while organizing data to forecast performance trends.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Developed strong working relationships with staff, fostering a positive work environment.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Developed strategy to increase sales and drive profits.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.