Mario Ramirez
Victoria,BC
Summary
As a seasoned professional in International Relations, I have amassed a wealth of experience in coordinating and executing international trade processes. I possess a proven track record of supervising Customs Agents and logistics operators, with a keen eye for innovation and an ability to take ownership of priority projects and make informed decisions.
My communication skills are exceptional, particularly in logistics, supply chain, international marketing, procurement, negotiation, inventory control, management, and sales. I am highly proficient in Spanish, my mother tongue, as well as in English (with an IELTS B2 certification) and French (with TEFB1 and DELF B2 certifications).
Overview
16
16
years of professional experience
Work History
PROFESSIONAL SPECIALIST
Government of Meta
08.2022 - 09.2023
- I provided support for various instances of the Science, Technology, and Innovation departmental system and assisted in consolidating the strategic plan for the Department of Science and Technology. The plan serves as a tool for entrepreneurs in the region to boost their businesses.
- I successfully created a document containing guidelines for the Government of Meta on the subjects of science, technology, and innovation. In addition, I secured support for the creation of a document outlining the public policy for internationalization of the Government of Meta.
- Educated staff on organizational mission and goals to help employees achieve success.
JUNIOR SUPPLY PROFESSIONAL
EAM Consultoria y Servicios S.A.S
05.2019 - 09.2019
- Issued international purchase orders for civil works and transportation, totaling 200 transactions, equivalent to US$ 5 million.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
LOGISTICS AND WAREHOUSE MANAGEMENT
Huawei Technologies Colombia SAS
05.2018 - 08.2018
- Achieved coordination and supervision of Huawei's warehouse parts logistics and inventory control, worth US$200 million. Ensured timely transfer of material from the warehouse to the different repair service centers.
- Streamlined purchasing processes by implementing an efficient inventory management system, resulting in reduced lead times and improved order accuracy.
- Contacted location managers and department supervisors to assess requirements.
- Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders.
MATERIAL MANAGEMENT SPECIALIST
Huawei Technologies Colombia SAS
05.2017 - 05.2018
- Effectively solved logistics problems to improve efficiency
- Managed Warehouse supervision and inventory assurance equivalent to US$200 million, in the different service centers.
- I used excellent tracking of shipments to the customer.
- Verified orders by comparing names and quantities of items packaged with shipping documents.
- Reduced excess inventory levels with effective demand forecasting and procurement strategies.
- Conducted research to address shipping errors and packaging mistakes.
- Increased order fulfillment rates by efficiently processing purchase orders and coordinating timely shipments of materials.
CUSTOMER SERVICE ENGINEER
Huawei Technologies Colombia SAS
05.2016 - 05.2017
- Daily responsible for coordinating transportation of spare parts worth US$200K from Huawei's warehouse to ASCs.
- Coordinated between the transport company and warehouse to ensure timely delivery of goods.
- Provided top-notch customer support, ensuring timely resolution of complex technical issues.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Established strong relationships with customers through regular communication and follow-ups, leading to increased brand loyalty.
BUSINESS, LOGISTICS AND FOREIGN COMMERCE COORDINATOR
Construvidrios LTDA.
01.2013 - 05.2016
- Improved delivery time of the final product.
- Improved good logistic process of raw materials.
- Improved consolidation of business relationships with suppliers, optimizing monthly costs for the company by approximately $1000k.
- Managed company schedule to coordinate calendar and arrange travel.
- Assisted in recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
IMPORT COORDINATOR
DHL Global Forwarding LTD.
02.2012 - 10.2012
- Established optimal operating standards for imports
- Improved optimal time to deliver products to customers
- Achieved improvement in the operation and coordination of approximately 500 shipments to different locations worldwide, equating to US$10 Millions.
BUSINESS, LOGISTICS - FOREIGN COMMERCE COORDINATOR
East Industry Limitada.
09.2010 - 02.2012
- "I oversaw international and domestic trade, sending purchase orders and managing the assembly process from origin to destination. I ensured compliance with contract provisions for imported goods, totaling $100,000 USD."
- Improved monitoring of the free trade agreement between Colombia and Chile and following the tariff regulations.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
FOREING TRADE ASSISTANT
Chilean Embassy - Commercial Office
01.2008 - 02.2009
- Organized international business conferences, and I facilitated market research for Chilean products in Colombia. I also helped Colombian entrepreneurs establish new businesses and sourced about 200 participants through networking and cold calling.
- Improved monitoring of the free trade agreement between Colombia and Chile, ensuring compliance with tariff regulations.
Education
DIPLOMA IN LOGISTICS AS A TOOL FOR INTERNATIONAL COMPETITIVENESS. - Logistics And Supply Chain Management
Colegio Mayor De Nuestra Señora Del Rosario University - DHL Global Forwarding
Bogotá, Colombia11.2017
INTERNATIONAL COMMERCE SPECIALIST - Commerce
Sergio Arboleda University
Bogotá, Colombia11.2010
PROFESSIONAL IN INTERNATIONAL RELATIONS - International Business
Colegio Mayor De Nuestra Señora Del Rosario University
Bogotá, Colombia06.2009
DIPLÓMED ́ ESTUDES EN LANGUE FRANCAISE 1er Degrê - Languages
Perpignan University
Perpignan, France01.2006
EUROPEAN STUDIES - French Language And Culture
Bellerbys College Institute
Hastings, England09.1998
BUSINESS STUDIES - Business
Bellerbys College Institute
Hastings, England09.1998
Skills
- Multitasking Skills
- Excellent Communication Skills
- Good team player
- Interpersonal Communication
- Customer Service Skills
- Transportation Planning
- Incoterms Knowledge
- International shipments
- Shipment management
Languages
English
Full Professional
French
Professional Working
Spanish
Native or Bilingual
Personal Information
Title: Profesional in International Relations - International Commerce Specialist
References
- Israt Johan Quazi, IT Manager at BC Transit, (+1) 647 463 6902
- Pamela Leandro, Manager at Revive your Beauty, (+1) 905 409 9345
- Alvaro José Ángel, Supply Chain Management Consulting, (+1) 229 412 6666
- Carlos Muñoz, Sub-Director of Commerce at Embassy of Chile, (+57) 320 342 2378
Timeline
PROFESSIONAL SPECIALIST
Government of Meta
08.2022 - 09.2023
JUNIOR SUPPLY PROFESSIONAL
EAM Consultoria y Servicios S.A.S
05.2019 - 09.2019
LOGISTICS AND WAREHOUSE MANAGEMENT
Huawei Technologies Colombia SAS
05.2018 - 08.2018
MATERIAL MANAGEMENT SPECIALIST
Huawei Technologies Colombia SAS
05.2017 - 05.2018
CUSTOMER SERVICE ENGINEER
Huawei Technologies Colombia SAS
05.2016 - 05.2017
BUSINESS, LOGISTICS AND FOREIGN COMMERCE COORDINATOR
Construvidrios LTDA.
01.2013 - 05.2016
IMPORT COORDINATOR
DHL Global Forwarding LTD.
02.2012 - 10.2012
BUSINESS, LOGISTICS - FOREIGN COMMERCE COORDINATOR
East Industry Limitada.
09.2010 - 02.2012
FOREING TRADE ASSISTANT
Chilean Embassy - Commercial Office
01.2008 - 02.2009
DIPLOMA IN LOGISTICS AS A TOOL FOR INTERNATIONAL COMPETITIVENESS. - Logistics And Supply Chain Management
Colegio Mayor De Nuestra Señora Del Rosario University - DHL Global Forwarding
INTERNATIONAL COMMERCE SPECIALIST - Commerce
Sergio Arboleda University
PROFESSIONAL IN INTERNATIONAL RELATIONS - International Business
Colegio Mayor De Nuestra Señora Del Rosario University
DIPLÓMED ́ ESTUDES EN LANGUE FRANCAISE 1er Degrê - Languages
Perpignan University
EUROPEAN STUDIES - French Language And Culture
Bellerbys College Institute
BUSINESS STUDIES - Business
Bellerbys College Institute