Summary
Overview
Work History
Education
Skills
Timeline
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Mario Ramirez

Fontana,CA

Summary

Heavy Equipment Technician with just under 20 years of combined experience in dealership and construction fields. Knowledgeable, dependable, positive attitude, and able to diagnose to repair equipment in a timely manner. Strong familiarity in diagnosing equipment hydraulics, electrical, powertrain and air conditioning. Ability to order parts and comprehend manufacturer’s instructions for repairs. Understand the significance of maintaining excellent customer service. Acquired and maintained the necessary tools to complete repairs in the field. Excellent driving record. Organized and detail oriented. Minimize waste by working accurately and efficiently. Ability to perform safe mechanical practices. Bilingual and exceptional communications with customers.

Overview

20
20
years of professional experience

Work History

Heavy Equipment Inspector

Boom & Bucket
08.2022 - Current
  • Enhanced equipment reliability by conducting thorough inspections and identifying potential issues.
  • Improved safety standards by diligently examining equipment for compliance with regulations and guidelines.
  • Streamlined inspection processes for increased efficiency and reduced downtime during maintenance periods.
  • Supported the development of a cohesive, high-performing inspection team by regularly collaborating with peers, sharing knowledge, and offering assistance as needed.
  • Assisted in training new inspectors, sharing expertise and best practices to elevate overall team performance.
  • Upheld quality assurance protocols by consistently adhering to industry standards when evaluating equipment condition.

Shop Manager/Yard Manager

R. C. FOSTER CORPORATION
07.2016 - 08.2022
  • Diagnosed and repaired equipment in the shop and field
  • Managed and performed required services on 130 pieces of off road and on road equipment
  • Learned to be diversified with different types of gas, propane and diesel repairs
  • Performed repairs on air brakes and completed DOT inspections
  • Performed repairs and maintained safety records for crane inspections
  • Communicated and addressed complaints from job superintendents
  • Maintained service records for all vehicles and equipment
  • In charge of material deliveries, warehouse organization and cleanliness
  • In charge of maintaining upkeep on leased commercial office buildings
  • Ordered parts for all repairs.
  • Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
  • Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
  • Collaborated with other managers within the company network for best practice sharing and continuous improvement efforts.

Shop Foreman

PEED EQUIPMENT
05.2015 - 06.2016
  • Worked as a shop foreman; scheduling, planning, performing, directing and also evaluating the repair and servicing of equipment
  • Supervised, trained and developed staff
  • Provided advice to management and staff also performed other necessary duties.
  • Increased shop efficiency by implementing streamlined processes and organizing work areas.
  • Reduced machine downtime by performing regular maintenance checks and addressing issues promptly.
  • Ensured high-quality workmanship by closely monitoring team performance and providing constructive feedback.
  • Managed a team of skilled technicians, fostering a positive work environment that encouraged professional growth and development.
  • Supervised all aspects of project completion from initial planning stages through final execution, meeting or exceeding client expectations consistently.

Field Technician

RDO EQUIPMENT CO
06.2012 - 05.2015
  • Traveled to customer’s jobsites to diagnose and repair heavy equipment as a Field Service Mechanic
  • Specialized in L Model backhoes, small dozer K Model Capstone, Learned to use dealership software to order parts, diagnose equipment and perform service reports.
  • Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
  • Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
  • Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.

HEAVY EQUIPMENT FIELD TECHNICIAN

JOHNSON CAT MACHINERY / JOHNSON HYSTER LIFT
06.2004 - 06.2012
  • Traveled to customer’s jobsites to diagnose and repair heavy equipment
  • Assisted shop with major overhaul repairs
  • Trained new employees to follow dealership work flow
  • Specialized in manufacturer recall repairs and hydraulic troubleshooting
  • Well trained to work on excavators, wheel loaders, backhoes, skid steers and forklifts
  • Worked in the heavy equipment rental department
  • Worked in the new equipment delivery and main shop
  • Worked in the small equipment shop
  • Joined the field service ride along program with a master mechanic for a year
  • Worked in forklift sales and learned the importance of building great customer service relations.

Education

Skills

  • Equipment Maintenance
  • Diagnostic Testing
  • Mechanical Systems
  • Troubleshooting
  • Quality Assurance
  • Hand and Power Tools
  • Hydraulic Repair
  • Work Order Management
  • Fleet Management
  • Equipment Inspection and Testing
  • Heavy Equipment Repair
  • Invoicing

Timeline

Heavy Equipment Inspector

Boom & Bucket
08.2022 - Current

Shop Manager/Yard Manager

R. C. FOSTER CORPORATION
07.2016 - 08.2022

Shop Foreman

PEED EQUIPMENT
05.2015 - 06.2016

Field Technician

RDO EQUIPMENT CO
06.2012 - 05.2015

HEAVY EQUIPMENT FIELD TECHNICIAN

JOHNSON CAT MACHINERY / JOHNSON HYSTER LIFT
06.2004 - 06.2012

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Mario Ramirez