Mario Perez
Pomona
Summary
Committed and hardworking employee with experience processing transactions and assisting customers as well as appealing to the customers needs. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. As a cashier it was important to deescalate any issue that could arise from the customer and patiently resolve it as efficiently as possible. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Cashier
Carl’s Jr.
2021.02 - Current
- Maintained excellent customer service during fast-paced lunch and dinner rushes
- Able to address any of the costumers concern or issue
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Reviewed new promotions and monitored price changes.
- Welcomed customers and helped determine their needs.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
John A. Rowland High School
Rowland Heights, CA06.2020
Skills
- Guest Inquiries
- Spanish Interpreting
- Teamwork and Collaboration
- Time Management
- Adaptability and Flexibility
- Understanding Customer Needs
- Excellent customer Service
Timeline
Cashier
Carl’s Jr.
2021.02 - Current
High School Diploma -
John A. Rowland High School
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