Mario Lira
Roadway Construction Service
Montebello
2
Languages
1
Certification
18
years of professional experience
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Traffic Controller
7 Months- Monitored site conditions and adjusted traffic patterns to support worker and public safety.
- Coordinated with crew members to maintain compliant lane closures and detour routes.
- Enforced flagging procedures and communicated hazards to motorists and construction teams.
- Directed traffic flow through active roadway work zones using signs, cones, and barricades.
- Inspected traffic control devices for placement, visibility, and compliance with work zone plans.
- Communicated with team members using hand signals and radios.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
- Routed traffic around construction sites for worker and driver safety.
- Put out barrels and cones to prevent driver access to specific roads or areas.
Bus Driver
7 Months- Transported passengers to their destinations on scheduled routes, ensuring timely arrival
- Operated a bus safely and efficiently, adhering to all traffic laws and regulations
- Provided excellent customer service by addressing passenger inquiries and concerns in a professional manner
- Maintained a clean and well-maintained bus interior, providing a comfortable environment for passengers
- Performed pre-trip inspections of the bus to ensure it was in proper working condition before each shift
- Followed established procedures for reporting accidents or incidents that occurred during transit
- Communicated effectively with dispatchers to receive instructions or updates regarding route changes or delays
- Adhered to company policies and procedures regarding passenger conduct and safety protocols
- Maintained accurate records of daily mileage, fuel consumption, and passenger counts for reporting purposes
- Collaborated with other drivers and transportation staff to coordinate schedules and resolve any operational issues that arose during shifts
- Participated in ongoing training programs to enhance driving skills, knowledge of routes, and familiarity with new equipment or technology upgrades
- Operated transit buses safely, following assigned routes, schedules, and traffic regulations.
Costumer Service/Cashier
7 Months- Greeted and welcomed guests professionally and warmly, creating a positive first impression that enhances customer experience
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Received and processed incoming merchandise, ensuring accurate inventory counts and proper storage
- Inspected returned items for damage or defects, documenting findings and initiating corrective actions to maintain product quality
- Operated forklifts and other warehouse equipment to safely load, unload, and transport materials
- Maintained accurate inventory records by conducting regular cycle counts and reconciling discrepancies
- Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging
- Received incoming shipments, inspected contents for damage or defects, and verified quantities against purchase orders
- Utilized computer systems to track inventory levels, update stock locations, and generate shipping labels
- Collaborated with team members to streamline workflow, contributing to achievement of daily production goals
- Performed quality control checks on outgoing shipments to ensure products met customer specifications
Business Owner
3 Years 8 Months- Directed daily floral operations, coordinating orders, design workflow, and customer service standards.
- Managed inventory levels, sourcing seasonal flowers, supplies, and hardgoods for consistent product availability.
- Oversaw budgeting and financial management, ensuring the company's financial health
- Developed merchandising displays and storefront presentation to attract walk-in customers and increase sales appeal.
- Oversaw custom bouquet and event arrangement fulfillment, ensuring quality, freshness, and timely completion.
- Implemented quality control processes to ensure consistent product/service excellence
- Managed customer inquiries and concerns by serving as the primary point of contact and resolving issues promptly.
- Strengthened vendor relationships, negotiating deliveries and maintaining reliable wholesale supply chains.
Bus Driver
1 Year 3 Months- Transported passengers to their destinations on scheduled routes, ensuring timely arrival
- Operated a bus safely and efficiently, adhering to all traffic laws and regulations
- Provided excellent customer service by addressing passenger inquiries and concerns in a professional manner
- Maintained a clean and well-maintained bus interior, providing a comfortable environment for passengers
- Performed pre-trip inspections of the bus to ensure it was in proper working condition before each shift
- Followed established procedures for reporting accidents or incidents that occurred during transit
- Communicated effectively with dispatchers to receive instructions or updates regarding route changes or delays
- Adhered to company policies and procedures regarding passenger conduct and safety protocols
- Maintained accurate records of daily mileage, fuel consumption, and passenger counts for reporting purposes
- Collaborated with other drivers and transportation staff to coordinate schedules and resolve any operational issues that arose during shifts
- Participated in ongoing training programs to enhance driving skills, knowledge of routes, and familiarity with new equipment or technology upgrades
- Operated transit buses safely, following assigned routes, schedules, and traffic regulations.
Production Manager
1 Year 3 Months- Oversaw production operations, ensuring efficient and timely completion of projects
- Developed and maintained production schedules to meet customer demands while optimizing resources
- Collaborated with cross-functional teams including engineering, quality control, and logistics to ensure smooth workflow throughout the production process
- Identified areas for process improvement and implemented strategies to increase efficiency and reduce costs
- Implemented safety protocols and conducted regular training sessions to promote a safe working environment for all employees
- Developed strong relationships with suppliers/vendors to ensure timely delivery of raw materials/components needed for production
- Mentored/trained new hires on production procedures/standards to ensure consistent quality and productivity
- Coordinated with sales/marketing teams on forecasting/planning activities based on market demand/production capacity
Production Manager
1 Year 8 Months- Shipping Manager
- Supervised production schedules, production quality and on-time delivery
- Oversaw production operations, ensuring efficient and timely completion of projects
- Developed and maintained production schedules to align with customer demands and resource optimization
- Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability
- Collaborated with cross-functional teams including engineering, quality control, and logistics to ensure smooth workflow throughout the production process
- Monitored key performance indicators (KPIs) such as on-time delivery, product quality, and cost per unit to drive operational excellence
- Developed strong relationships with suppliers/vendors to ensure timely delivery of raw materials/components needed for production
Store Manager
1 Year 11 Months- Monitored inventory levels regularly to ensure stock availability.
- Managed sales operations, reconciled cash, and processed bank deposits to ensure financial accuracy
- Reorganized sales floor layout to enhance product visibility and optimize customer engagement
- Developed and executed marketing campaigns to increase brand awareness and attract new customers
- Conducted regular store audits to assess visual merchandising standards and make necessary adjustments for optimal presentation
- Reorganized sales floor, changing product layout to improve product visibility
- Analyzed sales data and market trends to identify opportunities for product assortment optimization
- Collaborated with vendors to negotiate favorable pricing terms and maintain strong supplier relationships
- Ensured compliance with company policies, procedures, and safety regulations at all times
- Managed sales, reconciled cash and made bank deposits
- Utilized POS systems to track sales data, monitor inventory levels, analyze trends, and generate reports for informed decision-making
- Developed employee schedules based on business needs while effectively managing labor costs within budget constraints
- Collaborated with regional managers on strategic planning initiatives such as new product launches or promotional events
- Keeping track of inventory
Customer Service
2 Years- Delivered exceptional customer service by promptly addressing inquiries and resolving issues, contributing to overall customer satisfaction
- Utilized extensive product knowledge to assist customers effectively with questions and concerns, enhancing their experience
- Handled customer complaints professionally, identifying suitable solutions to foster customer loyalty
- Collaborated with cross-functional teams to escalate complex issues and provide timely resolutions for customers
Education
High School Diploma
Skills
Problem-solving
Customer service
Teamwork and collaboration
Critical thinking
Multitasking Abilities
Flexible and adaptable
Multitasking
Verbal communication
Active listening
Problem resolution
Friendly
positive attitude
Certification
- Driver's License
- First Aid/CPR Certified
Languages
English - Fluent
Spanish - Fluent
Timeline
Traffic Controller
Roadway Construction Service
03.2026 - CurrentRead More
Bus Driver
Mv Transportation Inc.
08.2025 - 03.2026Read More
Costumer Service/Cashier
La nueva Bodega
01.2025 - 08.2025Read More
Business Owner
Luigi’s flowers
03.2021 - 11.2024Read More
Bus Driver
MV Transportation
12.2019 - 03.2021Read More
Production Manager
Paraval LLC
09.2018 - 12.2019Read More
Production Manager
KAYC Manufacturing
09.2016 - 05.2018Read More
Store Manager
Boost Mobile
06.2014 - 05.2016Read More
Customer Service
Flower Shop
01.2009 - 01.2011Read More
Oscar De La Hoya Animo Charter High School
High School Diploma
Read More