Mario Kassabian
London,ON
Summary
Experienced sports enthusiast with over 4 years of expertise in retail, management, facilities, and recreational sports. Proven track record in delivering excellent customer service, optimizing operations, and managing diverse sports facilities. Skilled at fostering team collaboration, driving sales, and ensuring exceptional recreational experiences. Utilizes strong background in sports to enhance operational performance and customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
MATCH DAY OPERATIONS COORDINATOR
League 1 Ontario
04.2024 - 09.2024
- Oversee social media strategy, posts, and graphic design for special events hosted by the league
- Ensure standards compliance and quality assurance for L1O License Holders, with the goal of providing an outstanding match day experience for players, coaches, match officials and fans, both in venue and online
- Update scores on the match day on the comet app, while confirming with the 4th official the right update.
SPORTS FACILITY LEAD
Georgian College Athletic and Fitness Center
05.2023 - 09.2024
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Participated in team projects, demonstrating an ability to work collaboratively and effectively
- Worked flexible hours across night, weekend, and holiday shifts
- Managed time efficiently to complete all tasks within deadlines
- Outdoor maintenance of the field and the diamond using many tools (Groomer, grass trimmer, leaf blower…)
- Worked Varsity game nights and practices, and helped with set-up, tear down as Varsity game day staff.
RECREATION ASSISTANT/LEAGUE CONVENOR
Georgian College Campus Recreation
05.2023 - 09.2024
- Organized outdoor soccer league for Georgian College students throughout the summer semester.
- Organizing indoor soccer league for Georgian College students throughout the fall semester.
- Organized different types of recreational events, such as table tennis, women's badminton, volleyball and many more.
- Prepared schedules and league table standings.
- Refereed more than 20 games.
- Helped launch a Futsal team for the first time, and Won the first ever Extramural Futsal Colleges Tournament.
- Received the 2023-24 Frank Rahbari Award, which is awarded to a Georgian student for an outstanding contribution to Georgian campus recreation.
VICE PRESIDENT OF HEALTH AND WELLNESS
Georgian College Student Association - GCSA
09.2023 - 05.2024
- Worked with the Athletic Center managers to provide better service and more drop-in hours for students
- Organized numerous recreational events, that allowed students to participate and meet new people
- Established performance goals for Athletic Department and provided methods for reaching milestones.
- Helped many students around the campus and provided them with information they need.
INTERN MEMBER SERVICES
Ontario Soccer
01.2024 - 04.2024
- Handle Administration services.
- Completed tasks related to discipline and appeals.
- Conducted research and best practices in other jurisdictions and other PSOs.
- Created a discipline memo to present new discipline updates to all OPDL parties.
VOLUNTEER TEAM MANAGER
Barrie Soccer Club U14 Boys' Rep Team
09.2022 - 05.2023
- Delivered regular team meetings for aligned work towards common goals
- Prepared training schedule for the season
- Updated players and parents on upcoming tournaments and events.
Education
Diploma: Sport Administration -
Georgian College
Barrie, Ontario04.2024
Bachelor of Science: Physical Education -
Antonine University
01.2022
Skills
- Microsoft Office
- Equipment management
- Emergency response
- Athlete training and motivation
- Problem solving and resolution
- Written and verbal communication
- Customer service
- Decision making
- Logistics Coordination
- Operations Management
- Scheduling Coordination
- Teamwork and Collaboration
Certification
- NCCP certifications: Making headway in Sports.
- NCCP certifications: Making headway in Soccer.
- First Aid/CPR
- English Football Association: Introduction to coaching Football
Timeline
MATCH DAY OPERATIONS COORDINATOR
League 1 Ontario
04.2024 - 09.2024
INTERN MEMBER SERVICES
Ontario Soccer
01.2024 - 04.2024
VICE PRESIDENT OF HEALTH AND WELLNESS
Georgian College Student Association - GCSA
09.2023 - 05.2024
SPORTS FACILITY LEAD
Georgian College Athletic and Fitness Center
05.2023 - 09.2024
RECREATION ASSISTANT/LEAGUE CONVENOR
Georgian College Campus Recreation
05.2023 - 09.2024
VOLUNTEER TEAM MANAGER
Barrie Soccer Club U14 Boys' Rep Team
09.2022 - 05.2023
Diploma: Sport Administration -
Georgian College
Bachelor of Science: Physical Education -
Antonine University
- NCCP certifications: Making headway in Sports.
- NCCP certifications: Making headway in Soccer.
- First Aid/CPR
- English Football Association: Introduction to coaching Football
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