Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mario Gonzalez

San Jacinto

Summary

Proactive Fulfillment Supervisor with extensive experience in quality and inventory management. Expert in optimizing workflows, implementing safety measures, and enhancing team performance through targeted training programs. Skilled in inventory control, loss prevention, and cross-departmental coordination to ensure timely deliveries and high customer satisfaction.

Overview

9
9
years of professional experience

Work History

Fulfillment Supervisor

Yaamava Resort and Casino
05.2021 - Current
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Implemented safety measures to minimize workplace accidents, maintaining a clean and hazard-free environment for employees.
  • Led continuous improvement initiatives aimed at optimizing workflows and increasing overall productivity within the department.
  • Developed employee training programs to enhance skill sets and improve overall team performance.
  • Reduced shipping errors with diligent quality control checks.
  • Proactively identified potential bottlenecks or delays in the fulfillment process, implementing corrective actions as needed to maintain optimal efficiency levels.
  • Facilitated seamless coordination between different shifts, ensuring smooth handovers of responsibilities and minimal downtime during shift changes.
  • Coordinated with transportation providers to ensure timely delivery of shipments while minimizing impacts to the business.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding during the initial 90 day ramp up period
  • Optimized storage space usage, organizing products strategically within the fulfillment area/VIP area layout.
  • Assigned tasks to team members and peers to complete within designated time frames.
  • Maintained accurate records of team attendance and documented disciplinary actions.
  • Trained new team members on proper and safe use of tools and equipment.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • completed time studies, drive time studies and cycle time studies to discover areas of opportunity to improve CPH.
  • Handled day-to-day shipping and receiving overseeing more than 45000 units per week.
  • Cross departmental coordination communication, planning and strategizing to meet VIP event goals and needs.
  • Determined staffing needs, developing schedules to staff all shifts.
  • Scheduled shifts and shift changes to accommodate workload and customer needs.
  • Resolved conflicts between team members and addressed complaints or grievances.
  • Partnering with accounting and compliance departments ensure all audits and regulations are being met.
  • Maintaining a positive relationship with vendors and other departments to help streamline inbound/outbound items
  • Established a foundation and structure for the team to thrive in a fast paced setting
  • Maintain a 99.76% inventory balancing.

Quality and Inventory Management

Target
02.2016 - 05.2021
  • Reduced stock discrepancies by closely monitoring inventory movement and promptly addressing any discrepancies.
  • Optimized inventory levels by implementing effective tracking systems and regularly conducting physical cycle counts.
  • Restocked inventory to sustain par levels and produced bi quarterly inventory audits and calculated, updated and presented reports.
  • Enhanced customer satisfaction by ensuring optimal stock levels of high-demand items, minimizing instances of unfulfilled orders or delayed shipments.
  • Streamlined order fulfillment, ensuring timely delivery of products to customers through close collaboration with sales teams and transportation partners.
  • Implemented effective loss prevention strategies to minimize shrinkage, working closely with security personnel and conducting regular audits.
  • Enhanced warehouse efficiency with the introduction of innovative storage solutions and layout optimization.
  • Supported company-wide sustainability initiatives by identifying opportunities for reducing waste in inventory management processes and implementing appropriate solutions.
  • Performed data entry and completed proper paperwork.
  • Completed physical counts with direct team members on a weekly basis.
  • Identified discrepancies and deep dived to find root causes to save on MOS.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Ensured all team members were up to date on food safety practices.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Created and adjusted pick paths for optimal CPH while reducing waste.
  • Creating maps and layouts for pick path visibility and safety.
  • Partnerships with HQ to to remove obstacles for operations due to storage areas, case packs, item descriptions or food segregation class issues.


Education

High School Diploma -

Washington High School
Colton CA
06.2010

Skills

  • Shipping and receiving
  • Warehouse Operations
  • Stock replenishment
  • Performance monitoring
  • Demand forecasting
  • Shipping coordination
  • Lean principles
  • Time Management
  • Team Collaboration
  • Organizational Skills
  • Quality Assurance
  • USDA, HACCP, YUM, ORMD, OSHA familiar
  • Supply Inventory Management

Languages

Spanish
Full Professional

Timeline

Fulfillment Supervisor

Yaamava Resort and Casino
05.2021 - Current

Quality and Inventory Management

Target
02.2016 - 05.2021

High School Diploma -

Washington High School

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Mario Gonzalez