Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mario Gentile

Montreal

Summary

Dynamic Inventory/Housekeeping Supervisor with a proven track record at Hotel Cantlie, enhancing guest satisfaction through exceptional cleaning standards and effective team training. Skilled in supply inventory management and project management, I consistently improved operational efficiency, leading to increased positive feedback and a more organized work environment.

Overview

5
5
years of professional experience

Work History

Inventory/Housekeeping Supervisor

Hotel Cantlie
03.2024 - Current
  • Conducted regular room inspections to verify compliance with housekeeping standards.
  • Placed orders for housekeeping supplies and guest toiletries.
  • Communicated repair needs to maintenance staff.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Worked with front desk to respond promptly to all guest requests.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
  • Increased employee performance through effective supervision and training.
  • Completed financial tasks by estimating costs and preparing and managing budgets.
  • Created inventory procedures to allow easy product flow throughout the year

Housekeeper/Housemen

Hotel Cantlie
09.2022 - 03.2024
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Bagger

IGA
10.2020 - 06.2021
  • Assisted with maintaining clean and organized store appearance.
  • Collected and returned all hand baskets and shopping carts to proper place for new customer use.
  • Worked together with cashiers to guarantee customer satisfaction.
  • Assisted in maintaining a clean store environment for a pleasant shopping experience.

Education

Bachelor In Sciences - Biology

Dawson College
Montreal, None

DEC -

Laurier Macdonald High School
Montreal, QC
06.2021

Skills

  • Cleaning and sanitation
  • Guest relations
  • Customer service-focused
  • Data entry
  • Data analytics
  • Time management
  • Project management
  • Operation management
  • Microsoft 365
  • Supply inventory management

Languages

English
Full Professional
French
Professional Working

Timeline

Inventory/Housekeeping Supervisor

Hotel Cantlie
03.2024 - Current

Housekeeper/Housemen

Hotel Cantlie
09.2022 - 03.2024

Bagger

IGA
10.2020 - 06.2021

Bachelor In Sciences - Biology

Dawson College

DEC -

Laurier Macdonald High School

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Mario Gentile