Marina Tsatskin
Toronto,ON
Overview
12
12
years of professional experience
1
1
Certification
Work History
Small Business Owner
Self employed
Toronto, Ontario
03.2016 - Current
- Managed daily operations to ensure smooth business functionality.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Oversaw financial management, including budgeting and expense tracking.
- Trained and supervised staff to improve service quality and efficiency.
- Conducted market research to identify trends and customer preferences.
- Implemented inventory control measures to optimize stock levels effectively.
- Created engaging social media content to attract new customers and retain existing ones.
- Oversaw daily operations of small business including customer service and financial management.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
Instructor
Marca collage
Toronto, Ontario
03.2014 - 02.2020
- Developed engaging lesson plans to enhance student understanding and participation.
- Executed hair cutting, coloring, and styling techniques for diverse clientele.
- Assisted in training new stylists on salon procedures and customer service standards.
Bartender
Marlow
Toronto, Ontario
03.2015 - 07.2017
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area and serving stations.
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Managed cash register, processed payments, and handled cash transactions accurately.
- Assisted in training new bartenders on drink preparation and bar operations.
- Collaborated with kitchen staff to coordinate food and drink orders efficiently.
- Stocked bar supplies, ensuring availability of glassware, mixers, and garnishes.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Poured wine, beer, and cocktails for patrons.
Bartender
Dolce
Toronto, Ontario
01.2014 - 01.2017
- Mixed cocktails and beverages according to established recipes and customer preferences.
- Maintained cleanliness and organization of bar area and serving stations.
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Managed cash register, processed payments, and handled cash transactions accurately.
- Assisted in training new bartenders on drink preparation and bar operations.
Education
Master of Arts - Beauty Industry
Marca Collage of Hair And Aesthetics
Toronto, ONSkills
- Financial management
- Marketing strategy
- Customer engagement
- Inventory control
- Staff training
- Social media marketing
- Cash handling
- Communication skills
Certification
- Hair stylist diploma
- Certificate in Cognitive Behavioral Therapy
- Life Coaching
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
Hebrew
Professional
References
References available upon request.
Timeline
Small Business Owner
Self employed
03.2016 - Current
Bartender
Marlow
03.2015 - 07.2017
Instructor
Marca collage
03.2014 - 02.2020
Bartender
Dolce
01.2014 - 01.2017
Master of Arts - Beauty Industry
Marca Collage of Hair And Aesthetics