Marina Szabo
White Rock,BC
Summary
Dynamic and professional individual with a proven track record in the hospitality and healthcare. Highly skilled in providing exceptional customer service and proficient in cash handling. Excels in creating memorable guest experiences and enhancing overall customer satisfaction. Demonstrated ability to engage guests and effectively manage high-volume settings, consistently achieving positive outcomes and fostering repeat business.
Overview
8
8
years of professional experience
Work History
Receptionist/ Physician Assistant
SOMA MD
2024.02 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Assist MD with treatments
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
Server
Tap and Barrel
2022.09 - 2023.12
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Browns Social House
2019.08 - 2022.09
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
VIP Bottle Server
Cabana Lounge
2019.12 - 2021.11
- Collaborated with team members to deliver seamless service during high-volume events.
- Enhanced customer experience by providing personalized bottle service and maintaining a welcoming atmosphere.
- Created memorable experiences for guests through personalized attention and genuine enthusiasm for their celebrations.
- Developed rapport with regular patrons, resulting in repeat business and positive word-of-mouth referrals.
Server
The Boathouse
2017.04 - 2019.12
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Aesthetics
Body Bar Academy
Surrey12.2023
Serving It Right
2023
Earl Marriott Secondary
2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Hospitality service expertise
- Responsible beverage service
- Guest engagement
- Sales expertise
- Suggestive selling
- Positive and professional
- Reliable and responsible
Timeline
Receptionist/ Physician Assistant
SOMA MD
2024.02 - Current
Server
Tap and Barrel
2022.09 - 2023.12
VIP Bottle Server
Cabana Lounge
2019.12 - 2021.11
Server
Browns Social House
2019.08 - 2022.09
Server
The Boathouse
2017.04 - 2019.12
Aesthetics
Body Bar Academy
Serving It Right
Earl Marriott Secondary