Summary
Overview
Work History
Skills
References
Timeline
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Marina Stroouin

Calgary,AB

Summary

I am a dynamic and results-driven individual with extensive experience in client relations and retail. During my time at Sephora, I built lasting connections with clients, consistently exceeding performance goals by delivering personalized beauty experiences. Certified in makeup artistry and fluent in Russian, I bring strong communication skills and a proven ability to drive satisfaction and results. With a passion for professional growth, I’m eager to broaden my skill set and take on new challenges outside of my established expertise, continuously seeking opportunities to learn and develop

Overview

4
4
years of professional experience

Work History

Beauty Advisor

Sephora
Calgary, Alberta
05.2023 - Current
  • Assisted clients with finding makeup, skincare, fragrance, and hair care products.
  • Assisted in the shipment receival process.
  • Restocked products.
  • Assembled product displays and promotional displays.
  • Processed check, cash, credit card, debit card, and coupon transactions.
  • Received makeup service training and certification.
  • Executed customized makeup applications for clients

Cashier

Canadian Tire
Calgary, Alberta
07.2021 - 06.2023
  • Formulated strategies to address client concerns.
  • Processed check, cash, credit card, debit card, and coupon transactions.
  • Provided helpful customer service.
  • Processed returns, exchanges, and defectives.
  • Managed daily till opening and closing procedures.
  • Worked in the Hunting Department, and processed hunting and fishing license purchases.
  • Managed Key Desk operations, including key cutting.
  • Managed all phone inquiries efficiently.
  • Worked in self-checkouts.
  • Trained new Canadian Tire employees.

Sales Associate

Bath and Body Works
Calgary, Alberta
09.2022 - 01.2023
  • Greeted customers to determine wants or needs.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled returns and exchanges according to company policies.

Server Assistant

Chianti
Calgary, Alberta
04.2022 - 11.2022
  • Cleaned and set the tables.
  • Helped assist servers by serving guests food and drinks.
  • Refilled waters, served bread.
  • Daily cleaning responsibilities included sweeping the floor, cleaning the bread oven, and emptying the garbage.

Skills

  • Bachelor of Business Administration at Mount Royal University Graduation date: June 2026
  • Makeup Service Certified
  • First Aid Training
  • Babysitters Program Certified
  • Fluent Russian speaker

References

  • Dan Mossey, President Kinsmen Club of Calgary (2018) Email: dmossey@shaw.ca Phone: 403-819-0336
  • Kassandra Menhem, Canadian Tire (Reference letter can be provided upon request)

Timeline

Beauty Advisor

Sephora
05.2023 - Current

Sales Associate

Bath and Body Works
09.2022 - 01.2023

Server Assistant

Chianti
04.2022 - 11.2022

Cashier

Canadian Tire
07.2021 - 06.2023

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Marina Stroouin