MARINA SERRANO
Bolton,ON
Summary
I am a motivated and dependable individual who has strong teamwork and problem-solving abilities. I am focused on continuously improving processes and adapting to new challenges, as well as being committed to achieving high goals. I am ready to commit and contribute positively to any team's success and organizational goals.
Overview
4
4
years of professional experience
Work History
Customer Service
PARTY MAGIC RENTALS AND SALES
01.2025 - 07.2025
- Responsible for walk-in customers.
- Coordinated event rental logistics, including delivery, setup, and pickup, to ensure smooth execution.
- Updated inventory records in digital systems to reflect real-time stock levels and availability.
- Collaborated with the warehouse and delivery teams to confirm timelines and event requirements.
Sales Representative
JESSEREE IMPORTING LTD
01.2024 - 01.2025
- Responsible for walk-in customers.
- Provided insight on products/services, that led to upselling more goods.
- Handled daily cash, debit, and credit transactions and balanced cash drawers at the end of shifts.
- Recorded and updated inventory data.
- Participated in showcasing a variety of products in Retail-Grocery Stores.
- Gained product knowledge that allowed me to successfully share knowledge with customers.
- Helped put together events to showcase products.
- Helped organize and put together DEMO for Rock Garden Farms.
- Greeted customers, and provided information on products.
Customer Service
JESSETREE IMPORTING LTD
01.2023 - 01.2024
- Responsible for walk-in customers.
- Provided insight on products/services, that led to upselling more goods.
- Handled daily cash, debit, and credit transactions and balanced cash drawers at the end of shifts.
- Recorded and updated inventory data.
- Participated in showcasing a variety of products in Retail-Grocery Stores.
- Gained product knowledge that allowed me to successfully share knowledge with customers.
- Helped put together events to showcase products.
- Helped organize and put together DEMO for Rock Garden Farms.
- Greeted customers, and provided information on products.
Exhibitions - Sales/Service
HOUSE OF EXTE
01.2022 - 01.2023
- Participated in showcasing a variety of products in retail grocery stores.
Gained product knowledge that allowed me to successfully share knowledge with customers.
Helped put together events to showcase products. - Completed day-to-day duties accurately and efficiently.
Education
Business Administration Program -
GUELPH-HUMBER UNIVERSITY
12.2024
Secondary School -
ST. MICHAEL CATHOLIC
01.2024
Skills
- Exceptional customer service
- Strong multitasking abilities
- Effective time management
- Organized
- Friendly
- Approachable
Languages
- English, Fluent
- Italian, Basic
Timeline
Customer Service
PARTY MAGIC RENTALS AND SALES
01.2025 - 07.2025
Sales Representative
JESSEREE IMPORTING LTD
01.2024 - 01.2025
Customer Service
JESSETREE IMPORTING LTD
01.2023 - 01.2024
Exhibitions - Sales/Service
HOUSE OF EXTE
01.2022 - 01.2023
Business Administration Program -
GUELPH-HUMBER UNIVERSITY
Secondary School -
ST. MICHAEL CATHOLIC
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