Marina Pulido
Whittier
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Front desk/Med Legal coordinator
Continental interpreting services
Yorba Linda
10.2024 - 06.2026
- Managed scheduling and coordination of legal interpretation services for clients.
- Handled all inbound calls from clients & interpreters with all questions and concerns
- High volume order processing from the inbox and 2 separate portals
- Managed the calendar department inbox
- Coordinated communication between legal teams and interpreters to ensure clarity.
- Maintained my own calendar for medical legal jobs ensuring all orders are entered accurately and assigned to an interpreter in a timely manner.
Physician order specialist
Advanced Diabetes Supply
Carlsbad
10.2020 - 10.2024
- Managed high call volume position, handling 70+ phone calls daily to collect prescriptions and medical records from doctors' offices across U.S.
- Collaborated with nurses, medical assistants, and representatives to ensure efficient communication and patient support.
- Collaborate with nurses, medical assistants and representatives, with a friendly professional manner.
- I notate all phone calls and adjust patients account that I come across to make sure it is routed to the appropriate person/team for further action
Order entry/General Office
Empire Today LLC
Santa Fe Springs
04.2017 - 07.2020
- Order entry using Siebel and POS.
- Contact customers regarding their carpet/flooring jobs to get confirmation on services and assist with any further questions
- Respond and send over paperwork via scanning for past due balances on customer accounts
- Manage a job completion report using Microsoft Excel.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Familiar with outlook
Cashier
Target
Norwalk
09.2016 - 03.2017
- Operated cash register and processed customer transactions efficiently.
- Assisted customers with product inquiries and provided outstanding service.
- Offered the Target Red card to customers to help with sales while also providing a discount to the customers
- Maintained cleanliness and organization of checkout area throughout shifts.
Education
La Serna High School
Whittier, CASkills
- Legal scheduling
- Document management
- Schedule management
- Appointment setting
- Client communication
- Customer Service
- Order processing
- Data entry
- High call volume experience
- Phone etiquette
- Time management
- Organization
- Attention to detail
- Multitasking
- Team collaboration
- Problem solving
- Critical thinking
- Typing speed
- Efficient multi-tasker
Timeline
Front desk/Med Legal coordinator
Continental interpreting services
10.2024 - 06.2026
Physician order specialist
Advanced Diabetes Supply
10.2020 - 10.2024
Order entry/General Office
Empire Today LLC
04.2017 - 07.2020
Cashier
Target
09.2016 - 03.2017
La Serna High School