Summary
Overview
Work History
Education
Skills
Timeline
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Marina Guebresellasie

Calgary,Canada

Summary

Dedicated and versatile individual with strong communication and organizational skills. Fluent in multiple languages including English, French, Tigrinya, and Amharic. Experienced in coordinating and managing activities, with a proven track record in teamwork, project organization, and customer service. Skilled at working in fast-paced environments, adapting to new challenges, and ensuring high levels of accuracy and efficiency. Proven ability to lead and collaborate with diverse teams to achieve milestones and exceed expectations. Currently completing high school and seeking opportunities to apply skills and gain more hands-on experience in a dynamic role.

Overview

2
2
years of professional experience

Work History

Ethio Afrik Clothing and Goods Store

.
06.2024 - 01.2025
  • Addressed customer complaints promptly, ensuring resolution and minimizing negative impact on the business.
  • Enhanced store appearance by regularly updating displays, arranging merchandise, and maintaining cleanliness.
  • Increased sales by implementing effective merchandising strategies and managing store inventory.
  • Improved customer satisfaction through exceptional service and quick response to inquiries.
  • Conducted regular audits of inventory levels to minimize shrinkage losses and maintain optimal stock availability.

Cast Member

Cineplex Odeon
08.2024 - 11.2024
  • Bathroom checks and theater checks
  • Maintained cleanliness and organization throughout various areas, contributing to an enjoyable atmosphere for guests.
  • Implemented problem-solving skills when addressing unexpected challenges or changes within the workplace setting.
  • Handled cash transactions effectively, ensuring accuracy and adhering to company policies for financial security.
  • Promoted sales of merchandise by showcasing product features and benefits through engaging interactions with guests.
  • Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.

Activities Coordinator

Boys And Girls Club
03.2023 - 05.2024
  • Maintained accurate records for all volunteer activities, including data entry and filing
  • Organized and coordinated events with volunteers, ensuring all necessary resources were available
  • Created detailed reports on volunteer hours, accomplishments, and feedback from participants
  • Conducted orientations for new volunteers regarding policies and procedures
  • Enhanced participant engagement by incorporating creative activities and events into the daily schedule.
  • Prepared rooms, equipment and supplies and maintained clean activity area to foster welcoming environment and maximize participation.

Contractor

Canadian Property Stars
06.2023 - 08.2023
  • Provide regular updates to the main office on the progress of each project
  • Cleaning exterior of houses and windows
  • Demonstrated strong efficiency and early leadership
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
  • Consulted with customers to assess needs and propose optimal solutions.

Education

Highschool diploma -

Father Lacombe High School
Calgary, AB
06.2024

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Verbal and written communication skills
  • Public speaking or presentation skills
  • Communicating with peers
  • Collaboration with cross-functional teams
  • Conflict resolution
  • Active Listening
  • Positive attitude
  • Customer relations
  • Achieving team milestones and results
  • Ability to work in a fast-paced environment
  • Openness to feedback
  • Flexibility in taking on new roles or responsibilities
  • Prioritization and time management
  • Project coordination and scheduling
  • Attention to detail
  • Multitasking

Timeline

Cast Member

Cineplex Odeon
08.2024 - 11.2024

Ethio Afrik Clothing and Goods Store

.
06.2024 - 01.2025

Contractor

Canadian Property Stars
06.2023 - 08.2023

Activities Coordinator

Boys And Girls Club
03.2023 - 05.2024

Highschool diploma -

Father Lacombe High School

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Marina Guebresellasie