Marina Filtsos
York,ON
Summary
Dynamic professional with excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Very detail-oriented, team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Team Lead / Brand Ambassador
Karma Casting
11.2021 - Current
- Grand opening for Stella Artois pop- up restaurant with Chef Laurent Dagenais
- Everie Cannabis Activation - Karma's first Toronto Cannabis Activation
- Team Lead for Mike’s Hard Lemonade
- Team Lead for Cove Drinks
- Team Lead for Guinness 0.0 on St Patrick’s Day 2024
- Nike Airmax Dn JD Sportse Promotion
- Nike Woman's World Cup Mobile Tour 2023
- Holiday Tree AR experience with Cadillac Fairview
- Mid Day Squares Whole Foods Demo
- ON Liquor sampling at LCBO for Corona Tropical, Bud Light, and Canadian Club
- Corona Tropical Outdoor sampling
- American Express HQ Employee appreciation Event
- Sampling Ashai Beer for Cinneplex
- Banfield "Don't drive under the influence" activation
Flight Attendant
Air Canada
03.2016 - Current
- Ensuring the safety and security of passengers, pilots and crew members at all times
- Perform safety related duties as outlined in the Flight Attendant Safety Manual including safety demonstrations, in-flight announcements and responding to a broad range of in-flight situations
- Offering superb customer service with a smile, always
- Display a caring disposition and treat each customer as an individual
- Anticipate and respond quickly and pleasantly to customer needs
- Promoted passenger and crew safety by maintaining airline and federal aviation regulations at all times
- Politely greeted incoming passengers and provided direction to seat locations to facilitate boarding process
- Comforted and provided reassurance to passengers during unforeseen or stressful events, such as flight turbulence, medical emergencies and flight delays
- Dealt with mechanical and passenger emergencies according to standards
- Glowing hearted hospitality
Brand Ambassador
Pumped Inc
11.2022 - Current
- Worked at the Cosmic Crisp Booth at the National Women's Show
- Worked the Santa Claus Parade handing out IOGO Yogurt
- Handed out Crispers to people leaving the Toronto Maple Leaf game
- Sampled Crank Coffee for the Walk to Conquer Cancer
Brand Ambassador
G of G
11.2021 - Current
- Mystery Shopper for Pizza Nova
- Mystery Shopper for Tobacco Brand
- Served/ Bartended a Private Charity Event in Muskoka
Brand Ambassador
Embr Marketing
06.2021 - 07.2022
- Bartender for Campari at the ICFF Lavazza Inclucity Festival
- Giving out bottles of Kim Crawford at Villes de Fleurs Yorkville
- Sampling Canadian Club Whiskey
- Sampling Gin Smash
- Various Vin de France Activations
- Gin Smash Sampling
- Various Vin de France Activations
Education
Bachelor of Arts - Psychology
University of Guelph
Guelph, ON06.2015
Skills
- Customer Engagement
- Creative Thinking
- First Aid & CPR qualified
- Smart Serve
- Cannsell
- Food Handler Certificate
- Fluent in French and English
- Sales expertise
- In-depth product knowledge
- Team Player
- Event management experience
- Reliability
- Self Motivation
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Brand Ambassador
Pumped Inc
11.2022 - Current
Team Lead / Brand Ambassador
Karma Casting
11.2021 - Current
Brand Ambassador
G of G
11.2021 - Current
Brand Ambassador
Embr Marketing
06.2021 - 07.2022
Flight Attendant
Air Canada
03.2016 - Current
Bachelor of Arts - Psychology
University of Guelph
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