Marina Correa
Hesperia
Summary
PROFESSIONAL SUMMARY Dependable Medical Office Specialist with firsthand training, knowledge and skills in patient care, medical insurance rules and regulations and scheduling appointments. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Willing to relocate: Anywhere Authorized to work in the US for any employer
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Subway
09.2023 - Current
- Provide exceptional. Customer service in a fast paced environment, ensuring customer satisfaction with each transaction.
- Prepared, high-quality sandwiches, salads, and wraps according to customer specifications, ensuring consistency and accuracy
- Maintained a clean and organize workspace at hearing to food, safety, and sanitation guidelines
- Manage, cash, register, and process payments handling, cash, and credit transactions accurately
Caregiver
In Home Support Services (IHSS)
10.2021 - 05.2022
- Provide compassionate, hands on care to individuals with physical, mental, or emotional needs,ensuring their well-being and comfort.
- Assist with daily activities such as bathing. Grooming dressing, meal preparation, ensuring a high level of hygiene.
- Administer medication according to prescribed schedules.
Medical Office Specialist (Externship 250 hrs)
Dr. Mike’s Walk in Clinic
01.2020 - 09.2020
- Patient service
- Handle patient correspondence
- Answer telephones
- Maintain billing and bookkeeping
- Communicate with medical staff via written and orally
- Protect the security of medical records the ensure confidentiality is maintained
- Manage phone calls per policy and patient service expectations for the patients on the phone and those in the clinic
Warehouse Worker (Temp)
Partners Personnel
06.2018 - 08.2019
- Labeled
- Loading
- Unloading
- Building loads with forklift
- Wrapping pallets
Education
Diploma in Medical Office Specialist - undefined
UEI College
Ontario, CA01.2022
Medical Office Specialist Diploma - undefined
UEI
Ontario12.2021
High school diploma - undefined
C4LAcademy
Irvine, CA01.2021
Skills
- Customer service
- Medical Office Experience
- Patient care
- Office experience
- Medical receptionist
- Administrative experience
- Phone etiquette
- Medical records
- Scheduled and confirmed appointments
- Proficient in Microsoft Office Suite, Med iSOFT
- Knowledge of Anatomy, Physiology and Medical Terminology
- Managed patient or insurance telephone inquiries pertaining to assigned accounts
- Greeted patients upon arrival and provided necessary paperwork or other information
- Familiar with CMS-1500, EOB, SOAP Notes and office procedures
- Followed up on unpaid claims within standard billing cycle timeframe
- Documentation review
- Vital Signs
- Insurance Verification
- Telecommunication
Certification
- Food Handler Certification
- CPR Certification
Timeline
Sandwich Artist
Subway
09.2023 - Current
Caregiver
In Home Support Services (IHSS)
10.2021 - 05.2022
Medical Office Specialist (Externship 250 hrs)
Dr. Mike’s Walk in Clinic
01.2020 - 09.2020
Warehouse Worker (Temp)
Partners Personnel
06.2018 - 08.2019
Diploma in Medical Office Specialist - undefined
UEI College
Medical Office Specialist Diploma - undefined
UEI
High school diploma - undefined
C4LAcademy