Marina Brewster

Primary duties

1. Greet and consult with customers to discuss concerns, symptoms, and repair needs.

2. Write and manage repair orders, ensuring accurate documentation of customer requests, inspections, and diagnoses.

3. Maintain open communication with customers, keeping them informed about repair status, delays, or changes.

4. Process payments and invoices, handling customer payments, generating invoices, and managing accounts.

Front Desk Duties

1. Welcome and check-in guests.

2. Manage room reservations, cancellations, and modifications.

3. Handle guest requests, complaints, and concerns.

4. Process payments, handle billing inquiries, and manage guest accounts.

5. Answer phone calls, respond to emails, and handle guest inquiries.

Housekeeping Duties

1. Oversee housekeeping operations, ensuring cleanliness and organization.

2. Supervise and train housekeeping staff to maintain high standards.

3. Coordinate room cleaning schedules, linen supply, and amenities.

4. Handle guest complaints and concerns related to housekeeping.