MARIN KOSTELAC
Bar Manager
Gores Landing,ON
Summary
Customer-focused Head Bartender with 10+ years of experience supporting well-attended events and bar operations. Expert POS system operator, inventory manager and mixologist. Thoughtful and detail-oriented theme and event planner, coordinating staffing and providing guidance for employees when necessary.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
4
4
Languages
Work History
Bar Manager
Cafe Lviv
Port Hope, ON
11.2022 - Current
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Trained 3 new bartenders/servers on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Implemented and maintained Point of Sale system for use in English/Ukrainian.
Bar Manager
The Social Bar & Table/ The 26
Port Hope, ON
04.2022 - 12.2023
- Adhered to Provincial laws regarding alcoholic beverage services and customer regulations.
- Closed out cash register and prepared cashier report at close of business.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, improving the onboarding process and increasing customer satisfaction.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Marketing Manager/ Professional Photographer
Beautiful Life Studios
Toronto, Ontario
01.2014 - 01.2022
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Increased Website traffic over 300% while also improving search engine optimization.
- Plan marketing and branding objectives.
- Manage social media streams and post/create new content.
- Worked with web developers to improve website content and search engine position.
- Prepare Marketing strategies with executives and staff.
- Gather and analyze customer insight and review.
- Recommend changes to marketing and business development strategies based on analysis and feedback.
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Follow market trends to create and improve sales/customer satisfaction.
- Monitored creation and delivery of press releases, advertisements, and other marketing materials.
Server/Bartender
Dimmi Bar and Trattoria
Toronto, ON
01.2015 - 12.2021
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Server/Bartender
112 Restaurant & Lounge
Revelstoke, BC
07.2018 - 06.2019
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Worked alongside Heli Ski Staff to ensure customers had the best experience possible.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Product Ambassador/Event Supervisor/Account Manager
BevSupport Corp
Burlington, Ontario
01.2012 - 01.2015
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Planned large-scale events such as trade shows, conferences and meetings.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Oversee organization's talent development processes and generate trained employees
- Conduct in-store and staff tastings, as well as sampling at Trade shows/Events
- Engage public, execute beverage promotions and encourage sales of various products
- Conduct survey and question based market research
- Ensure over 15 staff is working optimally, and solve any issues that may occur
- Attended bridal industry events to promote services and build relationships with prospective vendors.
Server
The Pickle Barrel
Markham, ON
01.2008 - 01.2013
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Bachelor of Science - Kinesiology
York University
Toronto 09.2008 - 04.2013
High School Diploma -
Father Michael McGivney
Markham, ON 09.2004 - 06.2008
Skills
Proficient Computer skills
Microsoft Office Suite, Creative Cloud, etc)
ManagementSalesWine and liquor knowledge
Mixology expertise
Team Building
Recruitment
Strategic account development
Public and Media Relations
Budgeting and Allocation
Timeline
Bar Manager
Cafe Lviv
11.2022 - Current
Bar Manager
The Social Bar & Table/ The 26
04.2022 - 12.2023
Server/Bartender
112 Restaurant & Lounge
07.2018 - 06.2019
Server/Bartender
Dimmi Bar and Trattoria
01.2015 - 12.2021
Marketing Manager/ Professional Photographer
Beautiful Life Studios
01.2014 - 01.2022
Product Ambassador/Event Supervisor/Account Manager
BevSupport Corp
01.2012 - 01.2015
Bachelor of Science - Kinesiology
York University
09.2008 - 04.2013
Server
The Pickle Barrel
01.2008 - 01.2013
High School Diploma -
Father Michael McGivney
09.2004 - 06.2008