Marilyn Vournous
Vaudreuil-Dorion,QC
Summary
Hardworking Credit Manager enthusiastic about improving department policies, standardizing processes and increasing customer satisfaction by providing fast, knowledgeable and friendly financial services.
Overview
29
29
years of professional experience
1
1
Certification
Work History
AR & Credit Manager
Kamik (Genfoot Inc.)
12.2020 - Current
- Deal with 5 different entities in Canada, US and Europe along with International Distributors.
- Improved credit risk management by implementing effective underwriting policies and procedures.
- Built high-performing credit management team with strong focus on collaboration, accountability, and continuous development.
- Consistently achieved monthly collection targets by prioritizing accounts based on risk level and potential impact on cash flow.
- Conducted comprehensive financial analysis to assess creditworthiness for both new and existing customers.
- Maximized cash flow for company by monitoring outstanding debts and optimizing collection efforts.
- Developed strong relationships with clients through professional communication and timely resolution of credit issues.
- Enhanced department efficiency by streamlining processes, reducing errors, and automating routine tasks.
Credit & AR Manager
SI-Products, LLC
12.2017 - 12.2020
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
Credit Manager
Robert Bury & Company
09.2012 - 11.2017
- Responsibilities included account openings, account revisions, AR/AP, invoicing and inventory control.
- Supervised a staff of 4 and worked closely with the branch manager, controller and warehouse manager to ensure that our daily operations ran accordingly.
- Managed entire end-to-end credit approval process from application review through contract negotiation and final execution.
- Developed strong relationships with clients through professional communication and timely resolution of credit issues.
- Conducted comprehensive financial analysis to assess creditworthiness for both new and existing customers.
- Maintained accurate records of all customer interactions, ensuring transparency in reporting and easy access for future reference or legal purposes if necessary.
- Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
- Consistently achieved monthly collection targets by prioritizing accounts based on risk level and potential impact on cash flow.
Accounting Technician/Bookkeeper
MACO Architecural Millwork
10.2010 - 08.2012
- Responsibilities included AR/AP, invoicing, project management and payroll for company of 10 office staff and 15 cabinet makers.
AR/AP Specialist
Chernoff Thompson Architects
06.1995 - 06.2010
- Over the course of 15 years duties included receptionist, spec typist, AR and AP and part of project management team to ensure budgets were met and maintained throughout various projects the firm undertook
Education
Bachelor's Degree - Psychology
Simon Fraser University
Vancouver, BC05.1998
Skills
- Accounts Receivable
- Accounts Payable
- Performance Improvements
- Customer Engagement
- Authorizations understanding
- Mentoring and training
- Performance Management
- Workforce Management
Certification
St. John Ambulance BC Council Award
Languages
English
Native or Bilingual
French
Full Professional
Greek
Native or Bilingual
Timeline
AR & Credit Manager
Kamik (Genfoot Inc.)
12.2020 - Current
Credit & AR Manager
SI-Products, LLC
12.2017 - 12.2020
Credit Manager
Robert Bury & Company
09.2012 - 11.2017
Accounting Technician/Bookkeeper
MACO Architecural Millwork
10.2010 - 08.2012
AR/AP Specialist
Chernoff Thompson Architects
06.1995 - 06.2010
Bachelor's Degree - Psychology
Simon Fraser University
St. John Ambulance BC Council Award
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