Marilyn Venegas
Markham,ON
Summary
Proven to excel in high-pressure environments, I significantly enhanced customer satisfaction at Groupe Maurice by mastering multitasking and order accuracy. My adeptness in cleanliness and handling complaints, coupled with a track record of positive feedback, underscores my ability to maintain exceptional service standards and foster repeat business.
Overview
4
4
years of professional experience
Work History
Waitress Trainee
Groupe Maurice
03.2023 - 08.2024
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Cashier Assistant
Winners & HomeSense
04.2022 - 08.2022
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier Supervisor
Dairy Queen
05.2021 - 10.2021
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
Cashier
Metro Supermarket
06.2020 - 09.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Social Sciences
Champlain Regional College
Saint-Lambert, QC12.2025
High School Diploma -
École Secondaire Saint-Jean-Baptiste
Longueuil, QC06.2023
Skills
- Cleanliness
- Order Taking
- Handling Complaints
- Memory retention
Languages
English
Full Professional
French
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Waitress Trainee
Groupe Maurice
03.2023 - 08.2024
Cashier Assistant
Winners & HomeSense
04.2022 - 08.2022
Cashier Supervisor
Dairy Queen
05.2021 - 10.2021
Cashier
Metro Supermarket
06.2020 - 09.2020
No Degree - Social Sciences
Champlain Regional College
High School Diploma -
École Secondaire Saint-Jean-Baptiste
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