Marilyn Pescasio
Leasing Agent
Edmonton,AB
Summary
Dynamic Leasing Agent with proven success at Broadstreet Properties LTD, excelling in client prospecting and lease administration. Recognized for exceptional customer service and clear communication, leading to increased signed leases. Skilled in documentation management and teamwork, effectively expediting the leasing process while ensuring tenant satisfaction
Overview
24
24
years of professional experience
1
1
Language
Work History
Leasing Agent
Broadstreet Properties LTD
12.2021 - Current
- Participated in property inspections to prepare for move-ins and move-outs.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Invited prospects to fill out application upon completion of property tour.
- Greeted clients, showed apartments, and prepared leases.
Cleaner
Broadstreet Properties LTD
11.2016 - 12.2021
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
Production Worker
B.G.E Service and Supply LTD
11.2014 - 03.2016
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Used equipment properly to avoid workplace hazards or injuries.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
- Met production targets and tight deadlines by collaborating closely with team members.
Secretary
ZBS Realty & Development Corporation
03.2001 - 05.2012
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Streamlined invoice processing, improving accuracy and efficiency of financial operations.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Bachelor of Science - Acccounting
Aldersgate College
Philippines 05.2001 -
Skills
Telephone and email etiquette
Lease file audits
Teamwork
Lease administration
Clear communication
Move-in coordination
Excellent communication skills, both verbal and written
Attention to detail
Timeline
Leasing Agent
Broadstreet Properties LTD
12.2021 - Current
Cleaner
Broadstreet Properties LTD
11.2016 - 12.2021
Production Worker
B.G.E Service and Supply LTD
11.2014 - 03.2016
Bachelor of Science - Acccounting
Aldersgate College
05.2001 -
Secretary
ZBS Realty & Development Corporation
03.2001 - 05.2012
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