Marilyn Linn

Warkworth

Summary

Retail professional with strong track record in driving sales and customer satisfaction. Extensive experience in creating positive shopping experiences and fostering team collaboration. Consistently adaptable to changing retail environments and known for excellent communication and problem-solving skills.

Overview

years of professional experience

Work History

Insurance Broker Account Representative

Allen Insurance Group

01.2024 - Current

Assisting clients in selecting appropriate insurance products based on their individual needs
Processing policy applications, endorsements, renewals accurately and efficiently
Conduct regular renewal reviews to ensure clients coverage is adequate and up to date

Manager/ Floral Designer

Eastern Evergreen

01.2021 - 01.2023

Advised customers on the best choices for their event or occasion based on budget, style preferences and availability of materials.
Designed, arranged and created floral designs for various events such as weddings funerals, birthdays and holidays
Managed inventory levels to maintain sufficient supply of fresh flowers for daily orders, tropical plants, outdoor perennials and cedar trees.
Managed store front, merchandising, maintenance, and daily, weekly, monthly sales reports.
Assisted landscaping division planting cedar hedges, assisted customers with pick up orders
Informed customers about care maintenance and handling of various flowers, indoor tropical plants, outdoor perennials and cedar trees.
Created handmade decor and gifts
Farm duties, grass cutting, weed trimming, garden planting and maintenance.

Freelance Designer

Self Employed

10.2019 - 12.2021

Designed floral arrangements for various occasions such as weddings, funerals birthdays, holidays, as required by each individual store
Assisted with merchandising and cleaning procedures
Conducted phone sales and in store customer sales

Head Designer

Caroline’s Organics and Floral Design

08.2014 - 09.2019

Ensured that all orders were completed within the specific time frame and budget
Demonstrated expertise in crating unique floral arrangements for special occasions
Utilized excellent communication skills to effectively interact with customers regarding their individual needs
Filled customers order to their specifications
Experience with various computer programs related to floral trade such as the Teleflora wire service
Performed regular maintenance tasks such as cleaning buckets, store front, merchandising and cleaning procedures
Provided exceptional customer service while attending to customer inquiries at the storefront counter and during phone sales

Education

Retail Floral Design

Seneca College

Toronto, Ontario

04.1992

Registered Insurance Broker Of Ontario - undefined

01.2024

Skills

Wholesale purchasing
Client Consultations
Quality Control
Phone Sales
Event Planning
Special Occasion Designs

Silk And Dried Floral Designs
Floral And Plant Care Knowledge
Claims handling
Driven
Proactive team player

Timeline