Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Marilyn L

Winfield

Summary

Dynamic Parts Specialist at Weston Valve & Fittings with expertise in inventory maintenance and exceptional problem-solving skills. Proven track record of enhancing productivity through effective collaboration with technicians and delivering outstanding customer service. Adept at managing complex inquiries and ensuring accurate parts availability, consistently exceeding customer expectations.

Diligent Swagelok representative with solid background in parts management and inventory control. Adept at maintaining accurate records and facilitating smooth operations, contributing to efficient workflow. Demonstrated ability to apply strong problem-solving and organizational skills to ensure timely availability of parts.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Parts Specialist

Weston Valve & Fittings
10.2015 - 04.2025
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.

Secretary

St. Agnes Parish
01.2010 - 11.2014
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Education

High Pressure System Component Applications

Swagelok University
Ohio
01-2002

Skills

  • Shipping and receiving
  • Warehouse operations
  • Returns processing
  • Packaging and labeling
  • problem solving, solutions to complex high pressure needs
  • inventory maintenance , year end counts,
  • inventory reconciliation

Accomplishments

  • Documented and resolved pressure system concerns by suggesting components and solution which led to customer satisfaction and improvement to customer bottom line.

Languages

English
Professional Working

Certification

  • Certified Pressure ,System Technician - 2001

Timeline

Parts Specialist

Weston Valve & Fittings
10.2015 - 04.2025

Secretary

St. Agnes Parish
01.2010 - 11.2014

High Pressure System Component Applications

Swagelok University

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Marilyn L