MARILYN KITAYA
Santa Ana
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
LAB TECHNICIAN
BIO RAD
Irvine
01.2022 - Current
- I am responsible for assembling kits used for COVID-19 testing, tumor detection, and disease diagnosis.
- These kits facilitate improved healthcare outcomes for patients globally.
- Additionally, I diligently manage administrative tasks, including preparing documentation for each assignment, prior to the shipment of kits to hospitals and healthcare facilities worldwide.
- Recorded detailed observations and results in laboratory notebooks for further analysis.
- Collaborated with team members to troubleshoot equipment issues and optimize workflows.
- Prepared chemical solutions and reagents according to established protocols for experiments.
- Collected, labeled and stored lab samples according to laboratory specifications.
LASH ARTIST
SELF EMPLOYED
01.2021 - Current
- As a self-employed lash artist, I am dedicated to enhancing the natural beauty of women by providing them with the lashes that complement their unique features and enhance their overall appearance, regardless of the time of day.
- Consulted with clients to determine lash design preferences and styles.
- Applied various lash extension techniques using safe and hygienic practices.
- Maintained a clean and organized workspace to ensure client safety.
- Educated clients on aftercare for maintaining lash extensions effectively.
- Managed appointment scheduling and client communications efficiently.
- Developed strong client relationships through personalized service and follow-ups.
- Researched trends in lash artistry to enhance service offerings continuously.
- Ensured that high-quality service was provided to every client at all times.
- Cleaned and sanitized work area between each client appointment.
- Attended regular professional development courses related to the field.
Call Center Representative
WELLNESS CENTER DR.LAM
Westminster
01.2019 - 01.2022
- Assisted clients with inquiries regarding wellness services and programs.
- Managed scheduling for appointments and follow-up calls effectively.
- Provided detailed information on health plans and service options available.
- Resolved customer complaints with empathy and professionalism in a timely manner.
- Collaborated with healthcare staff to ensure seamless service delivery for clients.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
CASHIER
PADERIA BAKEHOUSE
Fountain Valley
01.2017 - 01.2019
- Greet guests warmly and provide an overview of the chefs' special items featured on the menu.
- Respond promptly to any inquiries or phone calls that may arise.
- Prepare beverages and doughnut fillings, replenish low inventory items, maintain a clean and organized workspace by diligently cleaning tables, counters, glass walls, refrigerators, dessert filling machines, and display fixtures.
- Ensure that older items are moved to the front of the refrigerator.
- Assist in filling out orders and clean the display area.
- Additionally, assist in washing dishes and sweeping and mopping the floors.
Education
Advance Beauty College
Garden Grove, CaSkills
- Lash Artist Certificate
- Esthetician License
- CPR Certified
Timeline
LAB TECHNICIAN
BIO RAD
01.2022 - Current
LASH ARTIST
SELF EMPLOYED
01.2021 - Current
Call Center Representative
WELLNESS CENTER DR.LAM
01.2019 - 01.2022
CASHIER
PADERIA BAKEHOUSE
01.2017 - 01.2019
Advance Beauty College