Marilyn Gonzalez
Oxnard
Summary
To be able to provide excellent customer service in any job or task that should be assigned to me. Hard work , dedication and patience are my strongest characteristics that help me do a better job than what is expected. Willing to learn and grow to further knowledge building even stronger abilities to make a better employee and coworker.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Bartender & Server
Copper Blues Cantina
01.2022 - Current
- Prepare and serve a wide variety of alcoholic and non-alcoholic beverages according to standardized recipes and individual customer preferences.
- Provide attentive, personalized service by assessing guests’ needs, making informed drink and menu recommendations, and creating a welcoming atmosphere.
- Engage in effective upselling techniques to promote premium products, specialty cocktails, and food pairings, helping to boost overall sales.
- Build and maintain strong relationships with regular customers through excellent communication and consistent, friendly service.
- Verify legal drinking age by checking identification and adhering strictly to responsible alcohol service laws and safety guidelines.
- Restock inventory including liquor, mixers, garnishes, and glassware to support smooth and continuous service.
- Accurately process cash and credit card transactions using a point-of-sale (POS) system and reconcile cash drawer at the end of each shift.
Lead Bartender
Pizza Man Dans
01.2022 - 01.2026
- Creating systems for the everyday operation of the bar, such as checklists
- Maintaining relationships with members of the craft liquor community, such as distributors and brewers
- Integrating new menus and cocktail development for seasonal and trend changes
- Training other bartenders and new hires
- Managing the cash drawers assigned to each bartender and reconciles each drawer against cash register reports
Paraeducator
Maxim Healthcare Services
01.2020 - 01.2023
- Supervise and assist when included in general education classes
- Collect daily student data, assist in supervision of students during recess and lunch periods
- Help students in the development of independent skills through self-care activities, implement behavior management in accordance with the teacher
- Led group activities for children (ages 5-14), ensuring development of students' overall learning experience.
- Prepare needed material for teachers lesson plans and activities
- Perform daily temperature checks followed by healthcare questionnaires to students parents, Ensure all students adhere to protective equipment and COVID-19 protocols before entering school.
Office Assistant / Receptionist
JD’S Heavy Hauling and Bobcat Services
01.2018 - 01.2020
- Handling incoming calls and other communications.
- Served as a liaison between clients, distributors and associates.
- Maintain filing system, contacts database, employee lists, and inventories
- Order office supplies, stock supply stations, and ensure equipment is operable
- Completing banking transactions and carrying out basic bookkeeping
- Sorting and sending mail
Education
Associate of Arts - Business Administration
Oxnard College
Oxnard, CA 01.2025 - 02.2026
Skills
- Bilingual (English, Spanish)
- Customer service
- Clerical experience
- Time management
- Computer literate
- Client relationships
- Communication
- Customer satisfaction
- Results-oriented
- Activity planning
- CPR and First Aid certified
- Inventory management
- Cash handling
- Upselling techniques
Timeline
Associate of Arts - Business Administration
Oxnard College
01.2025 - 02.2026
Bartender & Server
Copper Blues Cantina
01.2022 - Current
Lead Bartender
Pizza Man Dans
01.2022 - 01.2026
Paraeducator
Maxim Healthcare Services
01.2020 - 01.2023
Office Assistant / Receptionist
JD’S Heavy Hauling and Bobcat Services
01.2018 - 01.2020