MARILYN CURRIE
Summary
Efficient billing professional with 15+ years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
11
11
years of professional experience
Work History
Long Term Care Billing Specialist
Shannex
01.2015 - Current
- Coordinate with social workers and administrative staff at facilities to ensure client admissions, and billings at site level are accurate and support facility staff with various accounting functions
- Efficiently manage all aspects of client accounts, including entry of charges, billing rent, preparation and mailing of monthly statements
- Completing deposits, preparing monthly EFT's and applying payments to accounts
- Checking aged receivables and collecting on overdue accounts
- Point of contact for clients and families, provide superior customer service helping to resolve any issues
- Close A/R and complete month end reconciliations and reporting for each facility
- Prepare monthly Department of Health bills, and quarterly reconciliations
- Submit monthly invoices to Department of Veteran's Affairs and apply all payments to client's accounts
- Train new A/R staff on procedures and processes and provide ongoing assistance and support when needed.
- Generated monthly invoices for customers in multiple formats to provide transparency.
- Monitored outstanding invoices and performed collections duties.
- Simplified complex billing procedures for clients by creating easy-to-understand documentation and training materials.
- Maintained detailed records of each account''s payment history, providing easy access to information for audit and analysis purposes.
Accounts Receivable Representative
Eastlink
01.2013 - 01.2015
- Customer payment & Credit Services (Wireless and Wireline)
- Maintained 90% above average in quality while working with customers on overdue accounts
- Applied sound judgment in negotiating payment arrangements while delivering high quality customer service
- Responded to customer account inquires and processing billing adjustments while meeting call volume and quality targets
- Maintained accurate and detailed account notes
- Trained new employees and help develop training material
- Handled manager callbacks and escalations
- Revenue Assurance - help to maintain daily records for long distance and collect calling.
Education
Trainer The Trainer Adult Education
Dalhousie University
Halifax, NSFrench Language
International Language Institute
Halifax, NSBusiness Management Diploma (Honors)
Keyin Technical College
St. John's, NLSkills
- Skilled in Yardi and Great Plains
- Credit and Collections
- Account Reconciliation
- Policy and procedure modification
- Staff Development and Training
- Multitasking and Organization
- Friendly, Positive Attitude
Timeline
Long Term Care Billing Specialist
Shannex
01.2015 - Current
Accounts Receivable Representative
Eastlink
01.2013 - 01.2015
Trainer The Trainer Adult Education
Dalhousie University
French Language
International Language Institute
Business Management Diploma (Honors)
Keyin Technical College
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