Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mariluz Hernandez Lopez

Edmonton,AB

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Cleaning Crew Member

Belmor
09.2022 - 10.2023
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Used cleaners and squeegees to clean windows, glass partitions and mirrors.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors and fixtures.

Retail Compost Sale

Marco Castro- Wusch
05.2022 - 09.2022
  • Removed debris and waste from outdoor areas.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Cut trees and shrubs to shape and maintain landscape.

Retail Store Owner

Self-Employed
02.2018 - 12.2020
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Conducted target market research to discover customer needs and analyze competitor trends.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Consulted with customers to assess needs and propose optimal solutions.

Waitress

Pizzeria Jatibonico
04.2015 - 02.2018
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.

Education

Accounting Technician - Accounting

Guerras Vives
Camaguey, Cuba
07.2010

Skills

  • Chemical Handling
  • Supply Restocking
  • Commercial Equipment Operations
  • Customer Service-Focused
  • Quality Assurance
  • Housekeeping
  • Customer Service
  • Complex Problem-Solving
  • Safety Compliance
  • Supply Inventory Management

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Cleaning Crew Member

Belmor
09.2022 - 10.2023

Retail Compost Sale

Marco Castro- Wusch
05.2022 - 09.2022

Retail Store Owner

Self-Employed
02.2018 - 12.2020

Waitress

Pizzeria Jatibonico
04.2015 - 02.2018

Accounting Technician - Accounting

Guerras Vives

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Mariluz Hernandez Lopez