Marilou Philippe

Summary

With over 7 years of experience in the workforce, I have developed a strong foundation in customer service and work ethic. I am a resilient and determined individual, always ready to tackle challenges head-on. My strong work ethic and positive attitude enable me to overcome obstacles and achieve my goals.

Overview

years of professional experience

Work History

Brewery Waiter

Brewery Tadoussac

Tadoussac , Quebec

03.2024 - Current

Collaborated with kitchen staff to coordinate timely food and drink service, ensuring a smooth dining experience.
Managed multiple tables simultaneously while maintaining a high level of attention to detail and accuracy in orders.
Handled cash and credit transactions efficiently
Assisted in maintaining cleanliness and organization of the bar and dining areas, adhering to health and safety standards
Cleaned dining room chairs, tables, floors and other surfaces regularly.

Customers Services in Bank

Desjardins Bank

03.2020 - 02.2024

Customer Assistance: Provide prompt and accurate responses to customer inquiries regarding accounts, products, and services.
Documentation: Prepare and process necessary documentation for various transactions and services, ensuring accuracy and complainte.
Customer Education: Educate customers on financial products, services, and digital banking tools to enhance their experience.

Skills

Attention to Detail: Ability to notice and address small details
Reliability: Being dependable and punctual to build trust with employers and clients
Customer Service Skills: Providing a positive experience for clients, addressing their concerns professionally

Physical Endurance: Ability to perform physically demanding tasks for extended periods
Attention to Safety: Adhering to safety protocols to prevent accidents and injuries